Operations | Monitoring | ITSM | DevOps | Cloud

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IT Financial Management (ITFM) Framework And Best Practices

IT Financial Management or ITFM is the practice of managing IT costs throughout an organization. Done well, it can effectively balance costs against effective service delivery. The goal is to combine both high quality IT operations and smart economical solutions. In this sense, IT Asset Management (ITAM) becomes a close ally to have detailed information on your IT investments, helping you make sure everything is aligned and supports your business efficiency and performance.

The Basics of Cloud Infrastructure Management

Cloud Infrastructure Management is the most efficient way to manage your IT resources in a flexible and decentralized way. This type of IT infrastructure provides the scalability, flexibility, and cost-effectiveness required to meet the dynamic demands of organizations of all sizes. Because of this, many business in today's work environment opt for this model.

ITSM RFP Template [Guide and Free Download]

Are you searching the market for an IT Service Management (ITSM) solution that meets your organization's specific business needs? Then this ITSM RFP template is exactly what you need to make a smart decision. RFP stands for Request for Proposal, and is a crucial element to ensure that the tool you choose to invest in aligns with your particular requirements.

Norway's Government Agencies Breached by Zero-Day Attack (CVE-2023-35078)

In a recent cyber attack that sent shockwaves through the security community, a group of hackers exploited a zero-day vulnerability, CVE-2023-35078, in Ivanti's Mobile Endpoint Management software (EPMM), compromising several Norwegian government agencies. The breach, which targeted twelve government ministries, has raised concerns about the potential risks faced by thousands of other organizations that might be vulnerable to similar attacks. Keep reading to understand the extent of the exploit.

The Definitive Guide to Software Asset Management

Software Asset Management, or SAM, is one of the most important IT Asset Management (ITAM) practices you can introduce to your organization to control costs and reduce risks. SAM is the set of processes that enables IT departments to manage their software assets at an enterprise level. An effective SAM practice can help you manage, protect, and control your IT ecosystem while supporting effective IT service delivery.

Asset Management RFP Template [Guide and Free Download]

An Asset Management Request for Proposal (RFP) template sets out the guidelines to help you compare the multiple alternatives to acquire a tool that fits your expectations and needs. When searching for an IT Asset Management (ITAM) solution, each vendor offers particular packages and benefits, and it’s common to get confused as to what everything means.

What is a Request For Proposal (RFP), And How to Write One?

A Request For Proposal or RFP is one of the most important documents you will have to write if you're looking to make a significant purchase. It helps organizations set out their requirements and engage with potential suppliers in a transparent, structured, and fair way. If you’re completely new to the topic, or you just want to boost your knowledge before starting the procurement process, you have come to the right place.

iOS Device Management: How to Manage iOS Devices

If your organization works with Apple assets, it’s time to put iOS Device Management into action. Under the scope of Mobile Device Management, this practice should be included in your IT Asset Management (ITAM) strategy. The challenge here relies on the specifics of this Operational System (OS). As you surely know, Apple is very strict about its devices, privacy policies, and overall information management.

What is Unified Service Management (USM)?

Unified Service Management or USM is a method (as in a set of practices, procedures, and principles) to simplify and standardize service delivery across organizations. As the world of Service Management has its eye on Enterprise Service Management, this holistic approach stands to shine. So, if you’re looking for an all-round system designed to boost your whole organization’s service operations, you’re in the right place.

Android Device Management: How to Manage Android Devices

Phones and tablets are a big part of our everyday functions. So, it’s no surprise businesses have incorporated them to carry out their tasks. In the realm of IT Asset Management (ITAM), Android Device Management emerges to make sure these types of assets are correctly managed and protected across businesses. This includes different activities that go from enforcing security policies to deploying applications and ensuring data protection.