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Patch And Vulnerability Management: How to Find Vulnerable Software

Aug 23, 2023 By InvGate In InvGate
Patch and Vulnerability Management are essential to prevent data breaches in all organizations — big or small. These practices are part of the IT Asset Management process and thus can be performed with ITAM software. In this video, InvGate Product Specialist Matt Beran shows you how you can identify outdated devices in your company network to patch. Tag along to keep your business vulnerability-free!
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How to Check Warranty For Dell, HP, Lenovo, Asus, Toshiba, And Fujitsu Devices

Aug 22, 2023 By Melisa Wrobel In InvGate
Staying on top of warranty information is vital for cost-savings and timely repairs (or replacements). Thus, periodic warranty checks emerge as a crucial practice to safeguard the value of an organization’s investments and optimize their asset’s lifespan. In this comprehensive guide, we will delve into the world of Warranty Management to go through effective methods to track, review, and maintain warranty details for different types of hardware devices.
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InvGate

What is a Configuration Item (CI)?

Aug 21, 2023 By Sophie Danby In InvGate
Configuration Items or CIs are the building blocks that make up business services. Managing them effectively is a key activity of the Configuration Management process, which looks to make sure these components are accounted for and reliable information on them is available. It lays the groundwork for trustworthy service operations. The most widespread practice to do this is by building a Configuration Management Database (CMDB) that sets out your CIs and their relationships.
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The ABC of Warranty Management

Aug 17, 2023 By Melisa Wrobel In InvGate
Efficient Warranty Management is a critical aspect of ensuring smooth IT operations and maximizing the lifespan of assets. Handling warranties for various sets of equipment or devices demands for a systematic and well-organized approach to make sure nothing is missed or forgotten. But don’t worry, implementing InvGate Insight as your IT Asset Management tool can help you to seamlessly track and manage warranties, alerting you well in advance of expiration dates, and automating critical tasks.
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The Ultimate Guide to Configuration Management

Aug 14, 2023 By Brian Hubbard In InvGate
Configuration Management is the practice that helps you pull all the other IT Service Management (ITSM) processes together. In the days of ITIL v2, we explained it as the foundations of ITIL – something that could be used to base all the other processes on. To do this, it provides a clear and reliable map of all the elements that operate in your IT landscape.
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How to Build a Change Management Workflow

Aug 14, 2023 By InvGate In InvGate
Change Management (or Change Enablement, depending on which ITIL version you prefer) provides a formalized way to consistently handle the changes required to improve IT services, IT and business operations and outcomes, and ultimately customer experience. Having a Change Management process has certain advantages, such as: For that reason, the smart thing to do is to have a proper workflow in place to address the three types of changes established by ITIL 4: standard changes, emergency changes, and normal changes.
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What is Mobile Device Management (MDM)?

Aug 7, 2023 By Sophie Danby In InvGate
Mobile Device Management (MDM) can be a game changer for IT security and support process owners to manage, control, and protect their mobile device state. Over the last years, these devices not only have become central to our lives, but also to our workplace. As such, this practice should be included in your IT Asset Management (ITAM) strategy. In the following paragraphs we will explore MDM’s full scope of action, and the benefits it has for organizations that implement it.
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InvGate

CMDB Definition, Benefits, And Best Practices

Aug 3, 2023 By Emiliano Pardo Saguier In InvGate

Managing and maintaining a complex IT infrastructure throughout an organization is no small feat. If this is your case, implementing a CMDB (Configuration Management Database) to support your IT Asset Management strategy will make a big difference. In a nutshell, a CMDB is at the core of the ITIL Configuration Management process since it enables you to capture a larger number of Configuration Items (CIs), their interdependencies, and any possible changes they might face.

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The Beginners Guide to IT Budgeting

Aug 2, 2023 By Sophie Danby In InvGate
IT budgeting is the mechanism for future-proofing your IT expenditure. It can help you accurately forecast planned spending and ensure that we have the right equipment at the right time and the right people to ensure that supply and demand are effectively balanced. Its activities take part in the organization's overall IT Financial Management practices, which coordinate all the financial decisions and planning of IT departments.
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IT Financial Management (ITFM) Framework And Best Practices

Jul 31, 2023 By Sophie Danby In InvGate
IT Financial Management or ITFM is the practice of managing IT costs throughout an organization. Done well, it can effectively balance costs against effective service delivery. The goal is to combine both high quality IT operations and smart economical solutions. In this sense, IT Asset Management (ITAM) becomes a close ally to have detailed information on your IT investments, helping you make sure everything is aligned and supports your business efficiency and performance.
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