Operations | Monitoring | ITSM | DevOps | Cloud

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Latency vs. Jitter: Understanding Network Metrics

As you set out to optimize and understand your network, two essential metrics you'll need to master are latency and jitter. While they might seem similar at first glance, both latency and jitter represent distinct aspects of how data travels across a network, influencing everything from seamless VoIP calls and smooth video streaming to immersive online gaming and responsive cloud applications.

How to test and monitor your APIs with Playwright

You probably know that Microsoft’s Playwright is a solid tool for end-to-end testing, enabling you to control headless browsers and check essential user flows. But did you know that you can also use Playwright for API testing? If you didn’t, then this guide is for you. In this post, we’ll explore how Playwright can be used to test a GraphQL API (but don’t worry if you’re using REST; Playwright can handle any HTTP-based API).

How to get started with Resource Explorer

Welcome to the second installment of our Resource Explorer series. In this blog, we’ll discuss the practical aspects of getting started with LM Envision Resource Explorer. If you’re new to Resource Explorer or want to learn more about its benefits and features, we recommend checking out our first blog in the series.

Leading the charge in logistics with an innovative IT monitoring approach

One of the industry leaders in logistics and trucking has a global footprint with hundreds of thousands of vehicles in their fleet. The company prides themselves on being nimble enough to make quick and decisive actions, closely aligning with its foundational values, growth, resilience, and an unwavering commitment to offering exceptional service.

Top 10 Tips for Tuning Kafka Performance

Kafka is a beast when it comes to handling real-time data streams, but like any powerful tool, it needs to be fine-tuned to really shine. I’ve spent more time than I’d like to admit tweaking Kafka configurations, trying to squeeze every last drop of performance out of it. Over time, I’ve picked up some tips that can make a big difference. So, whether you’re just getting started or looking to optimize an existing setup, here are the top 10 tips for tuning Kafka performance.

The Incident Management Process: Step-by-Step Guide

There is no way around it: Incidents are bound to happen. Whether it’s a minor hiccup or a major outage, how your team handles these situations can make or break your business’s reputation. This is where a well-defined Incident Management process comes into play. It’s not just about fixing issues; it's about doing so efficiently, minimizing impact, and ensuring that similar problems don’t occur in the future.