Operations | Monitoring | ITSM | DevOps | Cloud

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Kubernetes Networking with Calico

In this post, I’m going to cover some of the fundamentals of how Calico works. I really don’t like the idea that with these Kubernetes deployments, you simply grab a yaml file and deploy it, sometimes with little to no explanation of what’s actually happening. Hopefully, this post will servce to better understand what’s going on.

Digital Customer Experience: Are Your Users Satisfied? Find Out the Truth

In today’s digital economy, user experience is truly the most important factor that makes or breaks a digital business. Customer experience is even surpassing price and product as the biggest brand differentiator. Even one bad experience on a website can hurt your brand. 55% of consumers report that a single bad website visit can hurt their opinion of a brand. So, how do you know whether your customers are satisfied with the performance of your website?

Help! Something is wrong with my Jaeger installation!

Jaeger is composed of different components, each potentially running in its own host. It might be the case that one of these moving parts isn’t working properly, causing spans to not be processed and stored. When something goes wrong, make sure to check the items listed here.

Next-Level Threat Hunting: Shift Your SIEM from Reactive to Proactive

Threat hunting is proactively identifying and thwarting unusual network activity that could indicate an attempted security breach. It's a historically manual activity, making it time-intensive and arduous. It’s no wonder, then, why most organizations don’t have the time, budget, or resources to undertake it effectively…if at all.

New LogDNA Feature: Absence Alerting

Being proactive is one of the key elements of a successful company. We are always seeking ways to help you perform at your best. With this goal in mind, we have been working on enhancements over the past couple of months in our alerting logic. Today, we’re proud to announce another highly anticipated feature from LogDNA: Absence Alerting!

Monitoring Unicast Flooding Traffic

Unicast Flooding Traffic is associated with the learning process of network switches. In fact, with this method, switches identify the MAC addresses of the devices that are accessible by each of their ports, thus constructing a table that will then be used to decide the destination of each frame that arrives at the switch.

The True Cost of "Search-First" Problem-solving on Your Production Systems

The search-first problem-solving approach—meaning “open up the log search tool” (Splunk, ELK, Loggly, SumoLogic, Scalyr, etc)—is a costly and time-consuming operation during which the true source of a problem is rarely pinpointed in short order. Log search tools require work by the user to transform text strings into fields that are ready for statistical analysis.

Four Reasons to Use an Escalation Policy

Let’s set the scene – an IT professional just received a critical alert, notifying him of an urgent matter. Unfortunately, due to a distracting social event, this professional is completely unaware of the notification. Even worse, he receives incident alerts via email, a communication method which doesn’t have the ability to forward the alert to another person if he doesn’t respond within a short time frame. Maybe he should stop attending social events.