Operations | Monitoring | ITSM | DevOps | Cloud

2 Steps

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End User Experience Monitoring for Healthcare

The global "mHealth market" is anticipated to reach USD 293.29 billion by 2026, growing at a CAGR of 29.1% over the forecast period, according to Fortune Business Insights. This growth is being driven by the rising adoption of mobile health technologies and the increasing use of cloud-based services. This growing customer dependence and ever-changing landscape of healthcare make it more important than ever to have a comprehensive understanding of how your applications are performing and to ensure that mission-critical applications, which can cause serious consequences from downtime, perform as they should.

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What CIOs Need to Know About Digital Experience Monitoring

Many enterprises are taking a customer-centric approach to meet customer demands more efficiently and upscale their businesses. However, several siloed communication and workflows within these organisations often make it challenging to achieve the desired experiences for customers. Additionally, the initiatives adopted by the enterprises usually don't provide an extensive understanding of the end users' experiences. The market's answer to this problem is monitoring software. Enter digital experience monitoring.

Getting ahead of application performance issues

When application performance is not managed proactively, it impacts the customer experience, costs business downtime, and takes time to fix the issue. And when an application is down, transactions can't happen, and staff lose productivity. This equates to a loss in revenue. Even worse, some organisations are oblivious to slowly performing applications until much later when trying to understand the underlying issue. By then, it's often too late, and they've already lost customers or money.
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What Makes Citrix Difficult for Synthetic Monitoring Solutions?

Synthetic monitoring and automated testing are a major advantage if you can use them. Unfortunately, some challenges stand in the way of running these technologies outside of a web browser. Trying to run synthetic monitoring on Citrix is even more challenging. Thankfully, 2 Steps has identified and solved these issues. In this post, we'll take your through the challenges that running a synthetic monitoring and automated testing solution on Citrix poses and tell you how 2 Steps makes those challenges go away.

Get the Coverage You Need in the User Experience Monitoring Space

Understanding user behaviour can help companies and organisations improve customer engagement, sales conversions, and customer service. On the other hand, not understanding user behaviour can result in lost customers and missed opportunities. So what is user behaviour, how does it affect your business, and how can you use it to improve your marketing efforts?

Cloud Computing - Complexity in Observability

Cloud computing has become a mainstream technology, and it's now easier to get started with the cloud than ever before. However, while the benefits of the cloud are undeniable, there are still challenges that you will have to face when using cloud services. One of these challenges is how difficult it can be to monitor an app or infrastructure. Cloud computing is a complex environment, so monitoring everything in it is challenging.

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The Importance of Observability for Site Reliability Engineers (SREs)

Site reliability engineers (SREs) play a crucial role in ensuring the reliability of systems. From creating software to improving system reliability in production, responding to incidents, and fixing issues, SREs are responsible for guaranteeing the health of applications.. And observability helps support SREs'. Because an observable system allows them to identify and fix issues promptly, resulting in SRE's being better equipped to fast-track development cycles.