Operations | Monitoring | ITSM | DevOps | Cloud

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10 Steps to Optimize Software Operations with AI

How can businesses maintain a competitive edge and ensure operational efficiency? The answer lies in optimizing software operations with Artificial Intelligence (AI). By leveraging AI, companies can automate processes, enhance decision-making, and significantly improve their software operations. Are you curious about how AI can benefit your business? This guide aims to provide a comprehensive roadmap for integrating AI into your software operations, addressing common concerns and questions from IT managers, software engineers, and business leaders.

Bridging the Gap between Financial Services and Customer Satisfaction with AI Support

The financial services industry is evolving rapidly, and customers demand exceptional service and personalized experiences. Artificial Intelligence (AI) bridges the gap between traditional financial services and modern customer expectations.

The Future of Operational Technology: Digital Adoption Platforms Driving Innovation and Efficiency

Operational technology (OT) has long been the backbone of industries such as manufacturing, energy and transportation. It encompasses hardware and software systems that detect or cause changes through direct monitoring and control of physical devices, processes and events. As industries navigate the digital age, the integration of advanced technologies is transforming OT, with Digital Adoption Platform software solutions (DAPs) playing a fundamental role. These platforms are driving innovation and efficiency, offering new pathways for industries to optimize their operations.

Accidental Data Breach: Your Quick Fix Guide

Quickly learn how to handle an accidental data breach with our guide. Discover steps to mitigate damage, strengthen security, and effectively rebuild trust. I remember the day our system got breached. Data breaches can be extremely alarming, making you feel like everything is falling apart. But, guess what? You can learn a lot from such experiences about how to handle them like a pro! We'll share those insights next.

Teams V2 Synthetics and Real-User Monitoring Support

With the release of Microsoft Teams 2.0 and the Classic Teams client nearing its EOL (end of life), we were eager to explore the changes that Teams 2.0 brought about. Today we will look into the new features and architecture of Teams 2.0 as well as provide insight into the changes and improvements to the CloudReady Teams Messaging and Teams AV sensors.

What Developers Should Know about Observability

Peter is a serial entrepreneur and co-founder of Percona, FerretDB, and other tech companies. As a leading expert in open-source strategy and database optimization, Peter has applied his technical knowledge and entrepreneurial drive to contribute as a board member and advisor to several open-source startups. His insights into performance optimization and system reliability play a crucial role in shaping Coroot’s functionality.

Investing in Logistics: Identifying Disruption to Stay Ahead of the Pack

Tony Palcheck has been identifying consumer and commercial business trends and investing in technologies that either drive or benefit from those trends for over 20 years. He remembers the days when GPS and Wi-Fi were ideas on a PowerPoint slide – and watching them become mainstream technologies across industries that help improve our everyday lives. And he’s proud to have been at the forefront of many smart, innovative technology ideas ever since as a corporate venture capitalist.

How Meta and Google use AI to improve incident response

The world population in 2024 is approximately 8.12 billion people. Of these, 4.3 billion people use Google regularly, while 3.74 billion are active users on Meta's platforms. Any disturbance involving these tech giants will surely make headlines, as seen in the recent Google’s Unisuper incident. The scale of these tech companies brings fascinating challenges in every aspect of their operations, including incident response.