Operations | Monitoring | ITSM | DevOps | Cloud

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On-premises HipChat and Slack alternative (with migration services)

After HipChat’s end-of-life announcement, Mattermost began working with the Atlassian community to develop a migration path to Mattermost as a private cloud alternative to HipChat and Slack. We’re excited to announce a new community of Atlassian partners that can help HipChat customers maintain and expand their productivity by moving to a self-hosted Mattermost solution.

Auvik Use Case #9: Troubleshooting Internal Connectivity

There are few office experiences more frustrating than sending a document to the printer and hearing… nothing. No whirring, no thumping, no document. Your client will probably check if the device is plugged in and turned on, if there’s enough ink, and if paper needs restocking. But if these simple fixes don’t uncover the problem, then they’ll likely call you—and in the past, that meant jumping in the car and driving to the client site.

Sumo Logic

Sumo Logic is a secure, cloud-native, machine data analytics service, delivering real-time, continuous intelligence from structured, semi-structured and unstructured data across the entire application lifecycle and stack.

Drilling down into Stackdriver Service Monitoring

If you’re responsible for application performance and availability, you know how hard it can be to see it through the eyes of your customers and end users. We think that’s really going to change with last week’s introduction of Stackdriver Service Monitoring, a new tool for monitoring how your customers perceive your applications, and that then lets you drill down to the underlying infrastructure when there’s a problem.

What Customer Success Means to Sentry

At Sentry, collaboration is vital to everything we do. While this collaboration is often internal (product and engineering), we also recognizes the value of external, customer-focused collaboration. Enter: Sentry’s Customer Success team. As a group of experienced Customer Success Managers (CSMs), we’re here to help our paying customers achieve their objectives and get the most out of Sentry.