Operations | Monitoring | ITSM | DevOps | Cloud

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6 Things You Need in an IT Incident Management Platform

Your incident management process is greatly impacted by the tools you have available. And technology is key when it comes to gaining visibility and obtaining contextual data. You need tools to send alerts when incidents arise, as well as track activity for compliance reporting purposes. Whether you’re in healthcare, information technology or work at a small MSP – you need a robust incident management platform that gives you results and helps mitigate MTTR.

6 Reasons to Think of Pager Replacement Options

Antiquated pieces of technology create setbacks in every industry, and in healthcare – it’s the pager! Pagers are still being used even though they’re not HIPAA compliant and the infrastructure supporting them is dying out. That’s why doctors and healthcare personnel alike need an advanced way to communicate and protect patient information. Here are six reasons to think of pager replacement options.

Introducing the All-New, Reimagined ChangeTower - Here's What's Changed

Meet the new ChangeTower. It’s everything that’s important to you across the internet, in one visual stream. Website content monitoring is about more than just knowing when a change occurs. It’s knowing what changes were made made and how they’re important to you. We’re excited to introduce an all-new, reimagined ChangeTower that helps you filter out the ‘noise’ and stay effortlessly in-the-know across websites.

Deadline to Update PCI SSL & TLS Looms, Are You Ready?

Early internet data communications were enabled through the use of a protocol called HyperText Transmission Protocol (HTTP) to transfer data between nodes on the internet. HTTP essentially establishes the “request-response” rules to be used between a “client” (i.e. web browser) and “server”(computer hosting a website) throughout the session.

Using the Content Match feature to detect website defacement

The Content Match feature has the potential to detect and protect against page defacement, as well as fulfilling a few other handy use-cases. Today we’re going to take you through a few of the most common uses of this feature to help you ensure you are getting the most out of it!

Check output metric extraction with InfluxDB & Grafana

Sensu is an extremely powerful standalone monitoring framework, but the real beauty of Sensu lies in its ability to harmoniously interact with, support, and instrument other tools to create a customized and complete monitoring solution. Take metrics for example: Sensu offers multiple mechanisms to monitor performance metrics such as check output metric extraction and StatsD.

Status page open source vs. paid guide

Over the years here at Statuspage we’ve probably heard every version of the open source vs. paid status page argument. While we’re obviously fans of the SaaS model, we also know there are a lot of advantages to an open source status page for a lot of teams. We’ve even recommended that route to some potential customers we thought would have a better experience hosting their own open source page.