Operations | Monitoring | ITSM | DevOps | Cloud

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IT Department Guide: Training Employees on New IT Tools

Introducing new IT tools to your business can boost efficiency and streamline operations, but the success of these tools often depends on how well your team adapts to them. Proper training is essential to ensure employees not only understand how to use the new systems but also feel confident integrating them into their daily routines.

IT Management Guide: How to Create a Culture of IT Learning

Staying ahead in the world of modern IT requires more than just keeping systems running — it demands continuous learning and growth. With that in mind, learning how to create a culture of IT learning within your organization isn’t just a perk; it’s a necessity to stay competitive and ensure your team remains adaptable. Let’s explore how to create an environment that encourages ongoing education, fosters innovation, and helps your IT staff thrive in an ever-evolving industry.

How to Set Up Real User Monitoring in SolarWinds Observability Platform

Learn how to set up Real User Monitoring in the SolarWinds Observability Platform to track and analyze the real-time performance of your website. This tutorial covers integrating Real User Monitoring with your website, setting performance thresholds, and configuring the tool for single-page applications. By the end, you'll know how to gain valuable insights into your end users' experience and optimize your website's performance.

Consistent service request management with ServiceDesk Plus

Is juggling with service requests for a growing number of employees a nightmare? Explore how ManageEngine ServiceDesk Plus helps you streamline service request management and deliver top-notch services. This video showcases how ServiceDesk Plus can help you: Build a shopping-cart-like experience for your end users. Collect relevant resource information using dynamic forms. Ensure SLA-driven request fulfilment. Define multi-stage approvals. Track and improve service desk performance with insightful reports.

Understanding Automation Essentials Challenges, Solutions and Beyond

Automation is one of the main considerations when defining a cloud strategy. It is essential that enterprises implement automation within their cloud infrastructure so that they can not only enhance efficiency and generate opex savings, but also to scale operations and improve service delivery to their customers. Despite its importance, automation still has its challenges. Organizations must know how to automate tasks across often complex cloud architectures, in addition to meeting security expectations and navigating implementation costs.

Coherent Routing and Optical Transport - Getting Under the Covers

Network operators need to make best use of their IP and Optical network resources. During this webinar we will explain how a new generation of high power coherent transceiver technologies is allowing us to assemble the traditional network building blocks in novel ways creating new architectures. Whatever the choice, the webinar shows how to construct a unified IP Optical network at the lowest TCO.

The case for edge in the legal industry

With a reputation for traditional reliance on extensive paperwork and detailed documentation, the legal industry is known for its slower adoption of technology. However, with well-established processes, reliable data sources, and often significant budgets, the profession has the ability for transformative innovation, but it comes with challenges. A recent report from the Law Society suggests ‘an indifference toward technological advancement among many legal professionals.

AI in Healthcare: 5 Use Cases and 1 challenge

The accelerated developments in machine learning and artificial intelligence in healthcare have set the stage for some interesting transformations. By enabling better care for patients, optimizing processes, and generating new opportunities for medical research and treatment, these technologies are indeed going to change the healthcare industry radically.