Operations | Monitoring | ITSM | DevOps | Cloud

Blog

New partner app helps banks process emergency loans

ServiceNow partner INRY has released a Small Business Loan Management app based on ServiceNow® Customer Service Management (CSM) technology. This digital workflow solution delivers transparent, compliant and efficient lending experiences. The goal is to reduce bank overhead and small business distress during the COVID-19 pandemic.

Splunk Remote Work Insights: Zoom In Now!

When we made Splunk Remote Work Insights (RWI) available a few weeks ago, we knew we wanted to share the power of Splunk so any organization could use it to get insights on critical business activities and keep their remote workforces connected. We continue to receive a positive response from our customers and community, as many are leveraging the RWI dashboards and resources to help answer these key questions.

How Efficiency Depends on Observability

If you hadn't heard the term “this is the new normal” yet today, then you haven't been listening. While right now is not normal, current events have us all wondering how the work environment is going to change once we get there. There are a few things that we can expect: Having pipelines and applications that are observable is key to all of this.

The Launch of Splunk Ideas

The "Q1 2020: Splunk Ideas" blog is officially live! This blog post is the first in a quarterly series that aims to educate and deliver status updates on "Splunk Ideas." In this post, I will cover the history and goals of Splunk Ideas and supply some information about our initial success. Next quarter’s post will focus on the lifecycle of an Idea, with details on our internal process of reviewing, considering, and prioritizing your ideas.

Data, Data Everywhere... But Not a Drop of Insight

Like the sailor in Coleridge’s “The Rime of the Ancient Mariner,” who is surrounded by salt water that he cannot drink, many financial services professionals contend with similar challenges: data is all around them, but it’s not doing them much good. Firms need to drink deeply from their data, developing greater expertise not only at data discovery, but also at data valuation. Because at this point, data is the only true source of ompetitive differentiation.

The High Cost of NOT Monitoring Every Business-Critical Application

Maybe you’ve been there. You’re a VP of engineering, or a product owner. There was a critical outage in one of your apps, and it took your team an entire week to track down and fix the issue. Customers and revenue were lost. Now you’re sitting in a review meeting with a consultant hired to figure out what happened and why.

Azure service health alerts and escalation with Zenduty

Microsoft Azure is a cloud computing service providing infrastructure as a service (IaaS), software as a service (SaaS) and platform as a service (PaaS) supporting multiple Microsoft Specific and third-party services and systems with 90+ compliance offerings and trusted by 95% of Fortune 500 companies to base their business on. What is a system downtime and how does it affect me or my business?

How PagerDuty and Partner Rundeck Enable Business Continuity for Digital Operations

At times like these when the world has been forced to adapt and go almost entirely digital, it’s imperative that our systems and platforms stay up and operational—all the times. We are going to great lengths to make sure that the hardware and software in our application stacks are reliable and responsive. Hardware is set up to have redundant backups and new code is tested and reviewed to make sure it doesn’t introduce any bugs into the system.