Greetings, fellow o11ynaut! You may recall a post we shared here about two months ago that told tales of the themes we felt best represented our recent release of the Framework for an Obsersvability Maturity Model. Well, the o11y maturity model was once again the primary topic and focus of Honeycomb’s most recent Observability Roundtable event held in San Francisco in mid August.

It’s a sad story that has become so common, that it just kind of blends into the background — like that awful elevator jazz that some coffee shops play (Thelonious Monk would NOT approve), or economy class in-flight meals (there’s less sodium on a salt lick, and you don’t get rammed in the ankle by a cabin trolley). Alas, we’re talking about the cart abandonment epidemic. And epidemic is indeed the right word, because this problem is not local or limited.

Analyst firm Gartner recently predicted that “75% of all databases will be deployed or migrated to a cloud platform by 2022, with only 5% ever considered for repatriation to on-premises.” Enterprise architects are deploying analytics, artificial intelligence, and machine learning workloads on cloud database platforms for greater scalability and lower operational overhead.

We hope you guys managed to rest over the summer because we sure didn’t. Our engineering team has been working hard on developing new features and enhancements, some of which may have flown under your radar. To help you catch up, here’s a short recap of the latest and greatest from Logz.io with relevant referrals to read up more about the different items.

Pop quiz! What do email threads, restricted documents, and water-cooler conversations have in common? They are the raw materials with which information silos are built. We think of silos as rock-solid structures that can (and sometimes do) survive a category five tornado. But in truth, the information silos we encounter at work aren’t as indestructible as they seem. With a few techniques for more open, effective communication and a little bit of moxie, you and your team can beat the system.

When we virtualise desktops and applications in a Citrix environment, one of the most important success factors is providing end-users with quick logons to those resources. This is often a difficult challenge that usually result in hours of tweaking, fine-tuning, and lengthy testing.

With the recent release of Grafana 6.3 substantial refactoring and improvements to plugins, external auth systems, and permissions have been introduced in Grafana Enterprise. Let’s take a look at some of the latest Enterprise features here.

Our new app makes it incredibly easy for Zendesk users to escalate customer-reported issues to the proper team, right from the Zendesk UI. Customer service agents can also check on the status of existing alerts without leaving their dashboard. The launch of this app is more critical than ever, as constantly changing customer expectations demand that IT and service companies are high performing and always on.

A status page is a very easy-to-setup, nice and automated way to share the status of the websites/servers with visitors, users and teammates. And, the ability to share additional info with users like current issues or an upcoming maintenance can only make it better.

Okta is a cloud-based identity management service that provides authentication and authorization tools for your organizations’ employees and users. You can use Okta to incorporate single sign-on, multi-factor authentication, and user management services right into your applications.