This is a recording of our webinar on how Squadcast's Live Call Routing is revolutionizing incident response for teams. In this informative session, you'll learn: The hidden costs of traditional incident reporting methods How a dedicated phone line streamlines incident communication Squadcast's easy-to-use, no-code setup for Live Call Routing Real-world case studies: See how companies have drastically improved their MTTR About Squadcast.

As AI models, particularly Large Language Models (LLMs), grow in size and complexity, their deployment becomes increasingly challenging. This meetup explores the complexities involved and effective strategies for managing LLM/AI deployments on Kubernetes, focusing on cost-efficiency and scalability.

Turbo360 provides a built-in knowledge repository through Wiki, allowing users to create informative articles. Michael Stephenson walks through this new feature in Turbo360. The in-app Wiki helps create and manage knowledge base information directly within Turbo360, making it easier for support teams to access and share information. Key points covered include: The goal of Wiki is to reduce the number of support tickets escalating to the development team by empowering L1 and L2 support teams with better resources.

In the fifth episode of Masterclass 2024, we will explore the latest product updates and enhancements released in the last six months. In this episode, we will walk you through: Request sharing Zia auto-approval Live chat enhancement Fine-grained asset access Workflows for core ITSM practices ChatGPT integration By the end of this episode, you will be well versed with the latest capabilities and enhancements released in ServiceDesk Plus Cloud and able to leverage them to revamp your service delivery operations.

In this episode of Simple Talks, Steve, Ryan and Grant delve into the latest happenings in their world of travel and events. From major conferences to smaller user groups, here’s an overview of recent and upcoming events such as PASS Data Community Summit, PGConf, THAT conference, Data Grillen and local developer meetups. They discuss key takeaways, the impact these gatherings have on the industry and the benefits of building a diverse professional network and how it can open doors to new opportunities.