Retail ITOps: Boost Operational Resilience with Business Service Observability
david.arrowsmith • Oct 03, 2024 In today’s competitive and fast-paced retail environment, service availability is paramount to delivering exceptional customer experiences. As an ITOps Manager or Site Reliability Engineer in a large retail enterprise, you're tasked with managing complex, interdependent systems that support vital business functions such as supply chain operations, point-of-sale (POS) systems, and inventory management.