“How is my app performing?” is one of the most common, yet hardest questions to answer. There are myriad ways to measure this, like error rate, average response time, and so on. Enter the Application Performance Index (aka Apdex), a single metric that attempts to answer, “Are my application’s users happy?” Apdex is an open standard that was formalized in 2005 by the Apdex Alliance.

Cribl Search is agnostic, allowing administrators to now query Snowflake datasets as they can dozens of other Lakes, Stores, Systems & Platforms. The data that IT and security teams rely on to monitor network operations continues to grow at a 28% CAGR, and it’s stressing many organizations’ ability to analyze all this data effectively. In fact, in some cases, less than 2% of it ever gets looked at.

The Batch Processor in the OpenTelemetry project is used in both the SDKs and the OpenTelemetry Collector. What exactly is this processor, and what does it do? And, how can you use the OTLP Logs, OTLP Metrics, and OTLP Traces Functions in Cribl Stream and Cribl Edge to build batches like a boss?

As artificial intelligence (AI) becomes increasingly central to business operations, many organizations are grappling with how to deploy and scale their AI models efficiently. When it comes to AI inference, or how AI analyzes and draws conclusions from new data, Kubernetes offers a compelling solution — but it’s not without challenges.

In the realm of IT Service Management, two prominent frameworks stand out: COBIT and ITIL. Both have been instrumental in guiding organizations toward effective IT Governance and Service Management, yet they serve distinct purposes and methodologies. This article delves into the intricacies of the COBIT vs ITIL discussion, highlighting their key differences and benefits to help you determine which framework aligns best with your organizational needs. Let's go!

Metrics play a pivotal role in assessing performance, identifying areas for improvement, and ensuring optimal service delivery in IT. One such critical metric is MTTF (Mean Time To Failure). Basically, it calculates the average amount of time a system or component is expected to operate before experiencing a failure. But what exactly is MTTF, and why is it essential to managing IT infrastructure?

Kibana and Splunk are powerful data analytics and log management solutions. However, choosing between them can be challenging due to their distinct features and use cases. This comprehensive comparison will help you make an informed decision for your organization's needs in 2024.

Customer experience (CX) can be the make-or-break element for any business. Well, it's not just a hunch. Research from reputable sources reveals some startling truths: Despite these stakes, more than 62% of businesses struggle to measure the ROI of their CX efforts, and 70% are unaware of how CX impacts their bottom line. AI has already brought advancement across all spheres of the business world. Customer experience (CX) is no exception.

This checklist is here to help startups evaluate and improve their DevOps practices. Based on our experience with over 200 startup customers, it’s tailored for teams with little or no dedicated DevOps staff. The aim is to highlight areas where you can make improvements, not to point out failures. Use this list to measure where you are now and to plan for future progress, ensuring your startup can grow smoothly and effectively.