Operations | Monitoring | ITSM | DevOps | Cloud

%term

What is ITIL 4? Everything you Need to Know from Dr. Mauricio Corona

ITIL 4 is the first significant update to the leading IT service management (#ITSM) framework since 2011. Drawing on extensive input from industry experts around the globe, #ITIL4 includes practical guidance on how to tailor your IT management strategy in an increasingly complex business environment.

5 Predictions For Serverless In 2019

Continuing the trend from last year, in 2019 we see more organizations riding the wave of Serverless and Kubernetes, and many are starting to see tangible results. The widespread adoption of these technologies, however, has only just begun. Below, we examine five trends in serverless that are sure to impact the way organizations develop and deliver software for years to come.

PagerDuty Is for People (and Now Listed on the New York Stock Exchange)

Today is a very proud day for PagerDuty and PagerDuty fans around the world—we rang the bell at the New York Stock Exchange to begin our first day of trading as a public company. Today, as a community, we celebrate the collective success of our users and customers and an incredible milestone few companies achieve. While our IPO is a huge milestone, our journey together is just beginning.

Illuminating the under-loved with Honeycomb

Most modern web apps end up sprouting some subset of tasks that happen in the “background”, i.e., when a user is not directly waiting on the request from a server to finish. These types of tasks range across all kinds of use cases – processing media, generating aggregate statistics for later view in the front end, and syncing data to 3rd party providers are just a few of many examples.

Mass Notifications for the Education Industry

Ever have this experience? After a miserable commute in stormy weather, you get to your college campus only to find out that that it’s been closed for a snow day. Fortunately, this no longer has to be an issue! Mass notification tools enable academic institutions to send timely and urgent notifications to their faculty members or students. In this way, campus communities will always know when an event or situation will affect their academic schedules.

People-driven Documentation

Democratizing data is one of our key product goals, and we share a similar approach to content. With over half a million words, our Sumo Logic documentation set is a substantial amount of information to provide to our users on the various ways you can collect logs and metrics, query that information, and turn it into meaningful visualizations. But the real trick is making sure that people can find what they need quickly.

Sending Your VMWare vSphere Logs to LogDNA

Logging your virtual machines (VMs) is important, but what’s even more important is logging the hypervisors that run them. Hypervisors generate extremely useful data about the operation of your virtual machines and the environments that they run in. While VMs provide some information about their state, details such as VM performance, changes in state, errors, and security can only be found through hypervisor logs.

The Future of Serverless is ... Functionless?

I’m in a position where I converse with our customers and cloud service providers, and I keep track of conversations happening through blogs and social media. I then sift through all this data to identify patterns and trends. Lately, I’ve seen some talk about an architectural pattern that I believe will become prevalent in the near future.