Operations | Monitoring | ITSM | DevOps | Cloud

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The Top 4 Proven Tactics for Website User Engagement That Really Work

It is not a secret that the more engaged your website visitors are, the more chances they will buy from you a product or service. The Gallup analytics firm states that fully engaged customers bring 23% more revenue compared to the ordinary ones. That is the reason why many entrepreneurs start thinking really hard over how to improve this rate and gain more profit.

These Financial Controls Will Help Keep Your MSP Running Smoothly

When you’re a small managed service provider (MSP), the owner is the main salesperson, primary technician, head bookkeeper, and office manager. As your company grows, you begin to delegate tasks. Often, the first task to be delegated is bookkeeping because you loathe it. Once you find a bookkeeper to handle your day-to-day accounting tasks, it becomes very tempting to hand it all over.

The Key Message from KubeCon NA 2018: Prometheus is King

I made the trip up to Seattle for KubeCon North America at the end of 2018 along with a bunch of us from Sumo Logic. KubeCon is a conference that specializes in all things Kubernetes and focuses on updating the world on the state of the Kubernetes ecosystem. This year’s event was massive with 8,000 attendees, and talks given by representatives from Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure to name a few big wigs that were there.

Mergers & Acquisitions: Getting Your IT Integration Strategy Right Post-Acquisition

Mergers and Acquisitions (M&A) in the private sector have been experiencing unprecedented growth, not only in terms of the number of yearly global transactions, but also in terms of their value. M&As are also well-reputed for their exceptionally high failure rates, as highlighted by the Harvard Business review in 2016: “…companies spend trillions on acquisitions every year. Yet study after study puts the failure rate of mergers and acquisitions somewhere between 70% and 90%”.

Rethinking UX for AI-driven Alerting

I’ve been designing monitoring tools for almost 10 years now, and in that time a lot has changed. The infrastructure we build software on, for example, has been transformed multiple times—moving first from physical hosts to VMs in the cloud, then from VMs to containers, and now from containers to serverless and cloud service-based infrastructure.

10 Tips for a Smooth Transaction Check

A Transaction Check is designed to run through a specific set of instructions and test certain elements on your site. The check interacts with clickable objects or text fields, and can test important elements like: Shopping carts, Login forms, and Landing pages. Before you begin configuration of a check, it’s helpful to run through this list of potential items you need.

Getting Your Feet Wet with the Logz.io API

API access is available at the Enterprise tier of our product. With it, you can create a whole range of heavily customized use cases to further expand our suite of offerings. For example, you can hit our API to send customized query results to a third party service like Nagios, or you can automate the creation and deletion of sub-accounts.