Operations | Monitoring | ITSM | DevOps | Cloud

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Four Reasons to Use an Escalation Policy

Let’s set the scene – an IT professional just received a critical alert, notifying him of an urgent matter. Unfortunately, due to a distracting social event, this professional is completely unaware of the notification. Even worse, he receives incident alerts via email, a communication method which doesn’t have the ability to forward the alert to another person if he doesn’t respond within a short time frame. Maybe he should stop attending social events.

Dashbird announces incident management platform

Since the beginning of Dashbird, we’ve been conducting user interviews with all the users that take the time to jump on a call with us. One of the most common requests we get is the ability to customise alerts - specifically, what failures you will get notified upon and the ability to set custom alert based on metrics. Today we announce a new part of Dashbird that takes care of that - an incident management platform.

Chef vs. Puppet vs. Ansible: Comparing Configuration Management Tools

Configuration management is an essential process for DevOps teams. It allows engineers to manage dozens, hundreds, or even thousands of machines in a consistent and automated way. While there are many configuration management tools available, three of the most popular are Chef, Puppet, and Ansible. In this post, we’ll explain how these tools work and the unique benefits that they offer.

How I Got Comfortable Building with Serverless

A few months back, I blogged about my experience arriving at Stackery after code school. Months later, each day is still interesting and challenging and I’m so glad to have decided to pursue serverless as my concentration. I credit my AWS certifications for narrowing my focus enough to lead me to this point. The serverless community puts so much emphasis on exploration and getting started on your work or experiments today that, getting some exposure to AWS, you can get started right away.

Debug Tough Front-end Errors by Giving Sentry More Clues

Out of the box, Sentry notifies you about crashes in your JavaScript apps and gives you useful tools to help you debug what your app was doing when it broke. If Sentry stopped there, it would still be great and valuable, but it’s possible to maximize your front-end debugging potential with just a few manual optimizations.

Reduce noise in error monitoring with Grouping Suggestions

One perennial problem we face in monitoring is dealing with noise. We don't want to miss important signals, but sorting through all the noise can be a chore. Ideally, we want to spend as little time as possible doing the setup work needed to achieve excellent signal-to-noise ratio. The feature we've just released will help you get closer to that optimal setup faster, with less work.

SOLID design principles: Building stable and flexible systems

To build stable and flexible software, we need to keep software design principles in mind. Having error-free code is essential. However, well-designed software architecture is just as important. SOLID is one of the most well-known sets of software design principles. It can help you avoid common pitfalls and think about your apps’ architecture from a higher level.