Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Interlink recognized as a Representative Vendor in Gartner Market Guide for AIOps Platforms 2021

Gartner Market Guide for AIOps Platforms, Pankaj Prasad, Padraig Byrne, Josh Chessman, April 6, 2021 Gartner Market Guides are used extensively by end-users building out their vendor shortlists for I&O leaders focused on Infrastructure, Operations and Cloud Management initiatives.

Domain-Agnostic AIOps is the Future and PagerDuty is Joining the Movement

At PagerDuty, we have been heavily focused on developing our Artificial Intelligence for IT Operations (AIOps) solution. This has involved a lot of investment in our platform and a continued commitment to ensuring it delivers value to our customers as quickly as possible. With that, we’re delighted that Gartner named PagerDuty as a Representative Domain-Agnostic AIOps Vendor in its 2021 Market Guide for AIOps Platforms.

If everyone is AIOps - which AIOps is right for you?

With so many IT vendors claiming they provide AIOps platforms, how do you understand the differences between them, and decide what flavor of AIOPs to choose for your organization? Join us in a CTO Perspective discussion with Elik Eizenberg, CTO and co-founder at BigPanda, to find the answer. Read the skinny for a brief summary, then either lean back and watch the interview, or if you prefer to continue reading, take a few minutes to read the transcript. Enjoy!

Resolve Actions for Service Desk - Configure Outlook Out-of-Office

Provide a self-service web app for your Service Desk personnel to configure user's Outlook Out-Of-Office (Automatic Replies). Resolve Actions provides you with a fully customizable web page and form designer, along with the IT Automation Designer, to meet your unique requirements for Service Desk and IT Process Automation.

The journey to AIOps begins with an automation-first mindset

AIOps isn’t an IT magic wand, but it sometimes works like one. One day last fall, our IT ops team was heads down on a major cloud migration project. Meanwhile, ServiceNow Event Management detected a high volume of alerts from the monitoring system—600% more than usual. That typically means a lot of unplanned work for our IT team, not to mention a delay in our cloud migration schedule.

eBonding Integration: ServiceNow Incidents to 5 Destinations: PagerDuty, Twilio, Slack, ElasticSearch/Kibana and Email

In this blog, we will walk through the scenario of sending or E-bonding ServiceNow incidents to 5 destinations simultaneously, using Robotic Data Automation and AIOps Studio. E-bonding refers to a scenario where data is delivered (one-way) or synchronized (two-way) between two or different systems, which are typically under different administrative boundaries. E-Bonding term originally appeared in Service Provider and Telco space (see: ATT E-Bonding).