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AIOps

The latest News and Information on AIOps, alerting in complex systems and related technologies.

ITIL and CI/CD

In the world of IT, there are two main approaches to managing changes—the information technology infrastructure library (ITIL) and continuous integration and continuous delivery/deployment (CI/CD). Both have their own benefits and drawbacks, so it’s important to understand the difference between them before deciding which one is right for your organization. In this article, learn about the difference between CI/CD and ITIL, and find out which approach is best for your needs.

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Transcending Observability for a Cloud-Native Future

With digital transformations continuing apace and the popularity of cloud-native and microservice-based applications and architectures growing, Gartner sees investments in such technologies and services increasing, predicting that "cloud-native platforms will serve as the foundation for more than 95% of new digital initiatives by 2025 - up from less than 40% in 2021."

What is AIOps (artificial intelligence for IT operations)?

Deploying software to support the work of an enterprise is an increasingly complex job that’s often referred to as ‘devops.’ When enterprise teams started using artificial intelligence (AI) algorithms to more efficiently and collaboratively run these operations, end users coined the term AIOps for these tasks.

How to Help Teams Create Optimal Infrastructure for Availability

Teams are locked into a cycle of suffering characterized by the feeling that they are sprinting just to stay still. This morale and productivity-destroying state is caused by an inability to find time to save time. Our new research, The State of Availability Report 2022, discovered that teams know what they want to do—harness cloud and DevOps practices and tools to advance digital transformation—but something’s getting in the way.

Just Maintaining Availability? Try Building Stability

Today’s customers see availability as a given. What do they really want? Bigger, better technology with new features and faster platforms. But, according to our recently released Moogsoft State of Availability Report, teams burn their time, money and energy on incident management. In fact, engineers overwhelmingly report that incident management takes up most of their time.

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Is AIOps Bad for Your Business?

With advances in the field of IT, the amount of data needed to manage IT Operations has grown. In particular with more complex environments, such as the SaaS world, the amounts of data and raw data needed to manage operations have grown exponentially. Managing data manually has become a waste of professionals' skill sets, which could be better used in analyzing and applying the conclusions drawn from the raw data, and not dealing with basic issues that may arise.

ITSM Tasks Got You Down? Make Like a Dad on Christmas Eve and Throw Out the Manual.

Automation is a smart investment in efficiency, productivity, and profitability. According to VentureBeat, companies that invested in automation technologies began to see results almost immediately, including an average 7% increase in revenues. In total, U.S. companies that adopted automation in 2021 generated an extra $195 billion in revenue per month, adding 7.1 million jobs to the economy.