Usability and control are key elements in BigPanda’s Operations Console, where IT Ops, NOC and DevOps users investigate and take action on IT incidents. Let’s take a look at how BigPanda’s powerful Split Incident and Merge Incidents features provide IT Ops with an added layer of control. BigPanda’s Open Box Machine Learning correlates and enriches the overwhelming amount of alerts IT Ops needs to deal with into a reduced number of insight-rich incidents (often 95% fewer).

04 Jul 2019 Ryan Glass, lead developer at Downtime Monkey and director of Big Toe Web Design gives us the recipe for his ideal downtime alert setup... Yes! At Big Toe we use it for all our website monitoring. As well as building sites, we manage the hosting of our client's websites and we monitor these to make sure that they are up and running round the clock. That depends on the site/client.

It’s always sad to see products shut down, even if they are our competitors, so it’s the case of AdminLabs, as some new customers have brought to our attention. So we want to let any previous users of AdminLabs know, you’re welcome here at Statuspal, let us help you have a smooth transition to the only hosted status pages provider as feature rich, that provides native monitoring features right within your status page dashboard.

The incident response industry is anything but static, and it is often said that the key to staying ahead is staying informed. But that’s easier said than done. Faced with the increasing sophistication of cyber attacks and the growing complexity of IT architectures, we often drown in our daily slew of tickets and alerts, with no time left to spare.

Modern hybrid, multi-cloud, and cloud native environments have created increased management complexity for enterprise IT teams. Dynamic and distributed applications, infrastructure and business-critical services are constantly generating more data in the form of metrics, events, and alerts.

We’re launching a new feature today that allows anyone in your organization to kick off your incident response process with an appropriate severity level attached from Slack. Often people are afraid to open an incident or even share that they’re aware of something going wrong with your applications. When everything is important, nothing is important; users frequently overestimate the impact of an incident and assign an inappropriately high severity level.

Cloud adoption continues to increase, and although Forbes projects that 83% of enterprise workloads will be in the cloud by 2020, that leaves approximately 17% still on-premises. For many organizations, a hybrid approach to infrastructure strikes the right balance. Regardless, whether running cloud, on-prem, or hybrid environments, IT teams must stay aware and in control during incidents and service disruptions. This need was the reason we built Edge Connector for Opsgenie.