Operations | Monitoring | ITSM | DevOps | Cloud

Doing on-call management in a way that’s better, less stressful and actually works to improve your incident response processes, uptime & reliability.

Welcome to the new year and a new decade! We’re sorry if you were hoping for “new year, new jokes.” But new glitches, we’ve got plenty of.

With Priority-Based Alerting, you can set different notification rules for high and low priority incidents.

Everybody puts value on work. But not all work is the same or valued in the same way. What if we told you there’s a way to gain/protect up to $1 million in new revenue, reduce unplanned downtime by more than 60%, and improve team productivity by nearly 25%? This is where the differentiation of work comes in. Most of our day-to-day work is planned out; i.e., it’s work with structure.

Number of sessions, total sales, number of transactions, competitor pricing, clicks by search query, cart abandonment rate, total cart value…the analytics tools commonly used by eCommerce companies for performance monitoring can’t include every metric, and even if they did the analysts using them wouldn’t be able to keep up with the amounts of changing data.

Event and alert severity are extremly important information for an effective alert management and response. Severity information determine the speed of response, needed resource allocation and the action path taken. Naturally, critical alerts have higher priority than major alerts which again overrule minor alerts.

Atlassian and Opsgenie are among the most popular apps in the Okta network this year, according to a new report from the security company. From the report: Okta’s Business @ Work 2020 Report takes an in-depth look at how organizations and people work, exploring industries and customers, and the applications and services they use to harness productivity.

AIOps helps DevOps teams in multiple ways, including by boosting developer productivity, improving the customer experience, and increasing the CI/CD cycle frequency.