Operations | Monitoring | ITSM | DevOps | Cloud

How to Evolve Your ITOM Strategy for Modern IT through 2024

Major changes are redefining how IT operations monitoring is done, and impacting tooling, processes and skills. But how exactly can IT Ops leaders ensure continuous service assurance of their critical digital services now and in the future? What’s the key to having the required visibility and control over these modern and complex IT environments that are increasingly hybrid, distributed, dynamic and modular?

Remote Work: Splunk + Zoom

As everyone is taking proactive measures to stay healthy, organizations are increasingly having their employees work from home. At Splunk, we are focused on bringing data to every question, decision and action — and remote work for us equals Zoom for online meetings and workspaces. As our customers use Splunk for real-time data processing and analytics, they use our Splunk Mobile App (Android, iOS) when they need to take their dashboards on the go.

PagerDuty Is for People: Supporting Our Community During COVID-19

Yesterday, we released our earnings during an unprecedented time for society and the market. One of the things I noticed was the collective empathy we experienced as we talked to different teams and companies in preparation, and in our analyst call backs, where to a person, everyone kicked off their call by wishing each other good health and safety. It reminded me that when we are all in this together, not only are great things possible, but it also feels less daunting and more manageable.

Custom Alerts Using Prometheus Queries

Prometheus is an open-source system for monitoring and alerting originally developed by Soundcloud. It moved to Cloud Native Computing Federation (CNCF) in 2016 and became one of the most popular projects after Kubernetes. It can monitor everything from an entire Linux server to a stand-alone web server, a database service or a single process. In Prometheus terminology, the things it monitors are called Targets. Each unit of a target is called a metric.

How SIGNL4 supports geolocation and GPS information

SIGNL4 provides great support for geolocation information and in multiple ways. When a new alert with geolocation information is displayed in the mobile app, the app renders a map to visualize geographic information of the incident. A double click allows to open the default map application on the mobile device, e.g. to get directions or traffic information.