Operations | Monitoring | ITSM | DevOps | Cloud

Can you trust AIOps tools not to make mistakes? Is there an implementation standard for AIOps? What’s the risk of not adopting AIOps?

Since the term ‘AIOps’ came into use in the monitoring sector a couple of years ago, there has been much confusion about what it means. We hear from users asking if they need it – a difficult question given that the answer depends on how you define it. Since there isn’t a broadly accepted definition, a range of vendors now market their products as AIOps offerings, even though these products cross subsectors and may not be directly competitive.

Today, we are excited to announce PagerTree now officially supports maintenance windows! Long overdue (technically from our 2019 roadmap), with maintenance windows it’s now easier than ever to suppress alerts from integrations during specific time periods.

Status pages have evolved quite a bit over the last few years. Not that long ago you would have been lucky to find a simple up/down indicator, but today organizations are truly embracing transparency. They are providing their end users with critical metrics, incident data, maintenance calendars and even the status of their own service provider technologies.

Enterprise Alert is the leading enterprise-class software in automated communication and incident response providing push notifications, SMS text messages, voice calls and emails to deliver instant notifications. With two-way smart connectors, built-in duty scheduling, customizable escalation workflows, and remote actions there is not a worry that critical events are not received and are handled in a timely manner.

Imagine you’ve flown into an unfamiliar city. You may have no idea how to get to your hotel or where to grab lunch. But no worries, right? You just open up your trusty Google Maps, and instantly you know where to go and what’s available along the way. Google Maps even warns you about traffic conditions, so you can steer clear of trouble. Now compare that situation to managing your hybrid IT environment.

DevOps is fast, glamorous and agile. It is key to keeping modern, fast-moving IT environments up and running. And it is no stranger to automation: DevOps has been relying on automation for many years now to ensure the rapid delivery of applications in this ever-changing landscape. Yet even the most agile and advanced DevOps teams cannot escape the growing complexity, scale and pace of the modern IT stack.