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Alerting

JBS Adopts a Monitoring and Operation Platform Compatible with Microsoft Azure for Its Managed System Service and Renews JBS Original Services With Cloud and Hybrid Environment Strengths

(Head Office: Minato-ku, Tokyo; Representative: Yukihiro Makita, President; hereinafter “JBS”) has adopted OpsRamp, an operation platform suitable for Microsoft’s cloud services as an operation platform for its enterprise outsourcing service, the MATRIX for Managed System Services, and renewed its services on January 29, 2019.

Announcement: Opsgenie is Now Live in Atlassian's Community!

We have exciting news! Now, just like every other Atlassian product Opsgenie now has a collection in the Atlassian Community. We've been working as a team to create a meaningful Opsgenie space in Atlassian's Community. The Community is a rich online resource that gathers users, customers, Technical Support, Product Managers, Product Marketers, and more.

Cut Through Complexity With Better Event Intelligence

As operational complexity accelerates, our customers are realizing that it’s impossible to manage their services or innovate for their business without a mechanism to make sense of that complexity. That’s why our March product update focuses on Event Intelligence, which is all about turning chaotic monitoring data into actionable insights so that teams can work smarter and focus on the things that matter.

Best-of-breed or Monolith: what does your IT Ops tool stack need?

As a Product Manager at BigPanda, I like to stay in touch with our customers on a regular basis. Recently, I visited a customer of ours in Atlanta. As I was getting got out of my rental car in the company’s parking lot, I noticed him pulling in into his small parking space in a very large pickup truck. “Those are some big wheels”, I commented.

LogDNA Guide: Putting Alerts into Practice

Alerts are a core part of monitoring systems. Using alerts keeps you aware of changes within your infrastructure and applications, helping you identify and respond to issues faster. Log management solutions like LogDNA provide an ideal environment for configuring alerts, since it allows you to create detailed alerts based on your log data. Rather than manually search for problems, you can use alerts to scan your log data in real-time and receive immediate notifications on potential problems.

U.K. Calls a "Brexit" on Pagers

National Health Service’s (NHS) recent announcement on the ban of the pager represents great news for U.K. healthcare organizations and their practitioners. The ban not only represents a transformative move, it also showcases pagers’ lackluster performance in providing secure, clinical communications. Now that pagers are making their way out of U.K.

Incident management in ServiceDesk Plus

Learn how incident management works in ServiceDesk Plus, starting from ticket creation to its closure. ServiceDesk Plus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top notch IT service delivery.