At the start of the year, we’ve shared some of our main projects for this year. A number are redesigns of elements in StatusHub, the first are new emails designs with threaded notification.

When is it safest to visit Chicago parks? To walk the city’s streets? To be a kid? Here are three incredible anomalies I turned up in Chicago law enforcement data. I love Chicago. I’ve lived in Illinois for five years, and have come to love my visits to the city – the parks, the lake, the architecture, the music, the food, the universities, the people. It’s a city that’s truly unique in the world.

For MSPs, Datto’s Autotask PSA provides a powerful system, offering ticketing and project management capabilities. Though Autotask is an essential solution tool for MSPs and their teams, it becomes even better with an incident alert management platform integration. Now, if you’re curious to know how Autotask’s integration with incident alert management platforms work, you’re in luck!

Simple enough to be embedded in text as a sparkline, but able to speak volumes about your business, time series data is the basic input of Anodot’s automated anomaly detection system. This article begins our three-part series in which we take a closer look at the specific techniques Anodot uses to extract insights from your data.

Today we are announcing the general availability of Enterprise Alert 2019! We have spent more than 1 year of development to enhance Enterprise Alert. Among many smaller features, further performance improvements and revised mobile apps, release 2019 introduces comprehensive multi-tenant management providing for benefits like...

On-call shadowing is an essential practice at PagerDuty. For a new engineer, a shadowing period serves as a kinder, smoother ramp-up to going on-call, with none of the stress or responsibility for diagnosing and fixing the issue. When we configure shadowing in PagerDuty, our goal is to simulate the process and actions of going on call as precisely as we can while making sure that actions of the “Shadow User” do not affect the primary engineer who is actually on call.

451 Research analyst, William Fellows, recently authored a Market Impact report titled, OpsRamp is breaking new ground for IT operations management. The report analyzes our latest platform features and innovations for hybrid cloud management use cases.