As a change agent in a healthcare organization, it’s likely that you’re eager to give your antiquated paging system the boots and to replace it with a more updated, efficient, HIPAA-compliant clinical communications platform. However, convincing the rest of the organization isn’t always easy. It’s normal to get resistance from your care team whenever you introduce new processes or technologies.
When I was a kid, we would head to the city to buy things, everything from a pair of shoes to new school supplies. As I grew up in the 1990s, we were introduced to a new way of shopping: malls. They were easier, the variety was bigger, and the lights were brighter. With that, our habit of street shopping mostly “died.” Over the past few years, retail has been rattled by another development: online shopping, which, according to all indications, is now killing the mall.
Despite being one of the most important factors that affect online businesses today, downtime is also often one of the most overlooked. Many organizations realize that downtime results in immediate money loss, customer satisfaction and employee productivity, yet fail to employ measures that will efficiently prevent it and reduce it.
Analyst firm IDC forecasts that organizations will collectively spend $370 billion on public cloud services and infrastructure in 2022. Given the skyrocketing adoption of public cloud platforms, enterprises are using a number of approaches (lift and shift, replatforming, and refactoring) to smoothly transition on-prem workloads to the cloud.
Congratulations! You’ve just purchased PagerDuty, meaning you’ve decided to make an investment in your incident management process. However, in order to maximize your investment, you will need to understand all the moving pieces within PagerDuty. Today, we’ll be setting up PagerDuty for one team: the Bikini Bottom Team.
