This week, Slack users from around the world will converge along the San Francisco waterfront for the 2019 Slack Frontiers event. Teams of all types and sizes will attend customer and product sessions geared toward helping teams improve and take their ChatOps to the next level. Are you attending Slack Frontiers this week? If yes, swing by the PagerDuty booth to say hello and see our Slack app in action!

One of the world’s leading bed banks – a wholesaler of hotel allocations to B2B and B2C clients – recently experienced a surge in bookings. Great news, right? Not really. A glitch caused room prices from one of their hotel suppliers to drop from $100+ per night to JUST $8. Imagine how much this glitch could have cost them if left unchecked.

Glitches happen. Even to the best of us. And rather than promote others’ misfortune, we created this list to highlight the importance of anomaly detection – and as a warning against denial. Because if it can happen to the world’s most-recognized companies, it can certainly happen to you.

The OnPage team is excited to announce the publication of its 2019 Incident Management Trends Report, providing primary analysis and data compiled from IT and MSP survey respondents!

The second quarter of 2019 started with a bang for OpsRamp, with recognition from two independent analyst firms, 451 Research and IDC. Three recent analyst reports highlighted OpsRamp’s modern digital and IT operations management platform for dynamic performance insights and maximum visibility.

Your users are now able to subscribe to your status page to receive emails every time you publish an update during incidents! This feature, alongside the Incidents one, is only available starting the Pro plan. If you're on the basic plan, let me know in the chat or by email if you want to try out those new features!

I’m Honeycomb’s newest engineer, now on my eighth week at Honeycomb. Excitingly, I did my first week of oncall two weeks ago! Almost every engineer at Honeycomb participates in oncall, and I chose to join in the tradition. This may seem unconventional for a Developer Advocate — surely my time might be better spent holding more meetings with customers and giving more talks? Yet, I found that being oncall was the right decision for me.

If you’re an IT professional who has followed our blog, you’re familiar with OnPage and ServiceNow’s integration and their shared commitment to ensuring that critical alerts are never missed. But, did you know that OnPage and ServiceNow just took this powerful integration to the next level? The latest release of the integration provides significant enhancements. It’s also fully certified by ServiceNow and available on the ServiceNow Store.