A lot has been written about the ever-elusive “Single Pane of Glass” (or SPOG). From calling it a myth like BigFoot or The Loch Ness Monster , to reporting that “a centralized, service-centric view into IT environments has become a must-have capability for IT Operations” (2018 Digital Enterprise Journal Study), both opponents and proponents admit that the implementation of a centralized view into IT Ops is a real need, but at the same time, a major operational challenge.
We had a great time in Las Vegas, attending ServiceNow’s Knowledge 2019 conference. We enjoyed everything the city has to offer, while also exploring the latest on IT workflow transformations. Though there are several valuable experiences to report on, I’ll cover just a few takeaways from Knowledge ‘19 and how it resonated with the OnPage team.
Imagine you are driving a car on a freeway. Your speedometer is telling you you’re going 62 mph. But you “gotta go fast”. Faster than then 65 mph speed limit. So you go for it: first 68mph, then 75mph, then 80mph. Then you pass a police officer hiding in a speed trap. To your dismay, they pull you over and give you a ticket. All is not lost: there is a silver lining here.
In the era of Peak TV, there is probably no more emblematic version of worthy binge watching than “Game of Thrones”. At the cusp of the series’ eighth and final season, the internet is buzzing with some painstaking analysis – using algorithms, AI, and big data sets, to find hidden Easter eggs. The numbers capture the mind-boggling detail author George R. R. Martin weaved into his novels and how easy it is to get lost in a fictional world as intricate as our own.
