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Alerting

Fewer Alerts is Always Better, Right?

Let’s be honest, alert fatigue is a real thing and anyone telling you otherwise is flat out lying. If you have tools generating tens or thousands of daily alerts, eventually people will burn out and simply start ignoring alerts. Even if you have enough team members to divvy up alert reviews, the approach only works for a while. Trouble is, false positives are always generated when managing alerts, and people will eventually ignore false positives.

How MSPs Can Provide Irreplaceable Value in Uncertain Times

If you have been following the financial news lately, you have surely become all too familiar with the challenging economic conditions that have emerged in 2022. As rising inflationary concerns put pressure on the bottom line, decision makers within businesses of all sizes are suddenly having to re-evaluate strategies, forecasts, and expenses. This pivot to a more conservative outlook is not unlike the approach adopted by businesses at the onset of COVID-19.

Amazon OpenSearch + Squadcast Integration: Routing Alerts Made Easy

Developers often find comfort in embracing open-source software for numerous reasons. One of the most important reasons is the freedom to use that software anywhere and how they wish to. Amazon OpenSearch is an open-source search and analytics suite derived from Elasticsearch. It lets you perform interactive log analytics and real-time application monitoring with ease.

July 2022 update - Remote actions for super-fast incident remediation

Our July update ships a very powerful new feature – remote actions. Remote actions are available for execution – once configured – in the SIGNL4 mobile app and allow you to quickly perform remediation actions without having to fire up a notebook and VPN or without using a desktop PC. So, genuine anywhere remediation comes true. As always, you can find all the details in this blog article.

On Counting Alerts

A while ago, I wrote about how we track on-call health, and I heard from various people about how “expecting to be woken up” can be extremely unhealthy, or how tracking the number of disruptions would actually be useful. I took that feedback to heart and wanted to address the issues they raised, and also provide some numbers that explain the position I took with these metrics on alerts.