Operations | Monitoring | ITSM | DevOps | Cloud

Noisy monitors can lead to alert fatigue, which frustrates engineers and hinders innovation. With our patent-pending anomaly detection capabilities built on the power of AI, you can eliminate 60-90% of alerts. A unique differentiator, Sumo Logic’s alerts can also trigger one or more playbooks to drive auto-diagnosis or remediation and accelerate time to recovery for application incidents. Faster issue remediation means engineers can focus more time on development and releasing software.

Everyone experiences stress at work—thankfully, it’s a topic folks aren’t shying away from anymore. But for on-call engineers, alert fatigue is a phenomenon closer to home. Unfortunately, like stress, it can be just as insidious and drastically impact those it affects. First discussed in the context of hospital settings, this phrase later entered engineering circles.

In an IT environment with multiple alerting channels and notifications, it is easy to become overwhelmed and desensitized to alerts. This tendency to avoid or respond negatively to incoming alerts is alert fatigue. Alert fatigue is a crucial issue in IT teams, with the sheer volume of alerts generated by modern IT systems. You might prioritize the first five alerts you receive in a workday. Maybe even up to the tenth alert. But is the twentieth alert as important?

With our SIGNL4 March Update, we are speeding up and have once again completed some innovations for you. This time, we have further developed our design and color scheme slightly and made changes for better readability. In our mobile app, you can now also quickly and easily set up a stand-in, should a person unexpectedly be absent from duty. Furthermore, in certain SIGNL4 plans, the data retention period can now be flexibly adjusted to the respective company requirements.