Operations | Monitoring | ITSM | DevOps | Cloud

As businesses grow, the support teams often struggle to keep up with increasing workloads. There is often more than one issue, service request, or customer query that needs resolving, and the staff can be under-equipped to attend to them in real-time. Hence, it is vital to ensure that your IT support staff should be able to maintain high levels of productivity, swiftly address customer demands, and efficiently manage all incoming support requests.

It’s no secret that ransomware threats skyrocketed – in both volume and boldness – during the pandemic. Threat actors capitalized on the sudden transition to remote work and the resulting lapses in security. Now that the working world is beginning to settle into a permanent Everywhere Workplace, you might think the ransomware trend would begin to reverse. Not so, according to a new report from Ivanti. The report details ransomware trends from Q1 2022, and the findings are bleak.

IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Although both strategies provide guidance for tracking IT assets, their objectives are quite different. ITAM is about managing IT assets from a cost, risk, and value perspective. Configuration management tracks IT assets from an operational and support perspective.

These days lots of organizations are paying attention to maintenance management. All maintenance managers want to keep their organization’s assets well maintained. In order to do that, the best practices for Maintenance Management must be utilized. In this blog, we will tell you the best practice of maintenance management for all organizations. So, let us begin! But first, let us know about maintenance management!

UAC stands for “User Account Control”. This is a field of software management that isolates the operating system’s core components from potentially damaging changes. It refers to the level of access that in Unix-like systems is called “root” and in Windows systems is known as Administrator privileges. User Account Control was initially rolled out as part of Windows Vista to allow only admin accounts to give and take away these permissions.

It’s always something, isn’t it? It seems that just as you’ve gotten your organization up to speed with ITAM guidelines, some newfangled idea comes along to stir things up. But IT is (or should be) all about continuous improvement. Stationary things wither on the vine; things that move, evolve. ITAM 2.0 is precisely about keeping things moving along in the right direction. And, like it or not, managing your asset inventory is always going to be open to improvement.

Before the pandemic, assets were managed through a spreadsheet or a register and were managed manually by the Asset Manager/IT Agent (in some cases). When the pandemic forced people to work out of their homes, assets management became complex. Manual allocation of assets, monitoring software licenses and upgrades, and keeping track of assets were tedious. It became impossible to manage remote assets without using an asset management solution.

Automated equipment management software can do multiple equipment management tasks with or without human intervention. Equipment management software is helpful to lots of organizations and their managers, especially maintenance managers as they must keep track of assets and their performance, maintenance, and lifecycle as well.

Assets are crucial in order to run the daily operation efficiently. But how will your employees know if that required asset is available or not? If not available, then what will happen? This is where an asset reservation system comes into play! It will solve all your asset availability problems! In this blog, we will know what an asset reservation system is! Why it is important & what are the key features you should be looking for in an asset reservations system!

When you want to perform effective asset management, then maintenance is one of the major pillars which cannot be ignored. Asset maintenance and scheduling is a continuous procedure as there are assets and pieces of machinery in abundance, especially in big enterprises. That is why it is important to know best practices for maintenance planning and scheduling!