Efficient and frictionless communication has always been an important concern for our company, Quera. In the past, we have had problems using various communication tools. But after finding Mattermost, we knew it was a perfect fit. Now, we use it extensively as our main team collaboration tool.
As many on-site organizations scramble to adopt remote work, DevOps teams are turning to messaging and integrated workflows to collaborate effectively. Usual office work practices are changing, and people are having to adapt to a remote-first approach. This demands a change to your company culture, a remote mindset and the tools to deliver it.
The all-new UI of ServiceDesk Plus We are excited to launch the all new user interface for ServiceDesk Plus Cloud, the flagship ITSM software from ManageEngine. This latest UI update takes cues from the minimal design language and features restructured layouts that puts the user at the center of every module interaction. The new user experience is based on four dimensions. This redesign comes with multiple new features, as well.
A key topic of conversation that comes up again and again with our customers is the challenge of collaboration in a remote work environment. Too many channels of communication or documentation are ineffective, and IT professionals are starting to feel fatigued by never feeling quite “in the know” with business decisions that are happening in real-time. When separated from colleagues, teams can feel distant and unmotivated or find it hard to stay focused.
As a small startup, and a fully remote one to boot (thanks COVID), having only the “right” amount of meetings is crucial. Over-index on meetings and your team will get nothing done. Go too far the other way and your team won’t understand the vision, why you are doing what you are doing, and won’t be able to form the personal bonds that are required for a small team to succeed. We set aside 45 minutes every morning to discuss pretty much anything and everything.
