Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

How Automation Can Help Scale An MSP Business

For a Managed Service Provider (MSP) to grow, it must win new customers. However, each new customer brings more devices and users that require management, incident ticket resolution, and provisioning. If the above is actioned manually, an MSP requires dedicated staff to handle the new clients’ users, devices, resolve tickets and requests. Bearing in mind, each staff member can only support a certain number of users and devices.

Ambition, action, and award-winning achievement: creating UK's first EDGE Network

The lessons of history: spotting the EDGE opportunity By early 2020, Pulsant had evolved into a midmarket service provider focused on regional businesses. Catering to this demanding community, Pulsant had developed a range of platforms and data centres to service those businesses that drive the economic growth of UK plc.

AI Unleashed: Revolutionizing Government Processes with Ask Sage and Mattermost

AI will soon take over laborious and tedious tasks, opening new frontiers for impact and innovation. In that transition, many government workflows and processes could be disrupted or even rendered obsolete. How can organizations prepare for the changes to come? Join the founders of Ask Sage, Inc. and Mattermost, Inc. to learn about the state-of-the-art in collaborative AI technologies and applications, from automating compliance monitoring and streamlining software development to accelerating procurement request workflows and more.

What Is Remote Desktop Protocol (RDP)?

Secure remote access is now a necessity for organizations, especially since the hybrid work model is expected to grow from 42% in 2021 to 81% in 2024. To secure remote access and provide support for hybrid or fully remote teams, businesses rely on remote access protocols, such as Remote Desktop Protocol (RDP). With this post, you can dive deeper into various aspects of RDP, such as pros/cons and use cases, and acquire a better understanding of this essential protocol.

Deploy Testing Environments with Production-Like Data using Bunnyshell and Neon Serverless Postgres

In this webinar we explored the power of Bunnyshell and Neon in deploying production-like testing environments. Bunnyshell, an Environment as a Service platform, enables developers to instantly spin up ephemeral environments on Kubernetes. Neon provides a fully managed multi-cloud Postgres with a generous free tier, making it easy to launch serverless Postgres with a single command.

Proven methods for elevating end-to-end tracking in Azure/Hybrid Integrations

Tracking end-to-end message or business data across Azure/hybrid integration and implementing end-to-end tracking presents a significant challenge for many organizations. To solve this problem, many rely on various monitoring tools like Log Analytics, App Insights, etc., designed for developers. However, when it comes to supporting applications in production or real-time for non-technical Azure operations/support teams, this approach can be challenging in terms of security and expertise.

Azure Rightsizing: Maximizing Performance and Minimizing Costs

Organizations increasingly leverage Azure to host their applications and services in today’s cloud-driven world. However, efficiently managing Azure resources ensures optimal performance, cost-effectiveness, and resource utilization. One essential aspect of resource management is rightsizing. In this blog post, we’ll explore the concept of rightsizing Azure resources and provide practical tips on optimizing your deployments.