Operations | Monitoring | ITSM | DevOps | Cloud

When I started my career in information technology, I worked for a large insurance company in Omaha, Nebraska. At the time, they exclusively used Lotus Notes, an IBM product. Even as Microsoft Outlook gained popularity and functionality, the cost of changing email clients was insurmountable, so the company continued using Lotus Notes for many years.

Hey folks, We’re back with another feature update for all our customers! We have recently gone live with the incident watchers feature which nests within an incident details page. This blog will outline how you can access the feature, its primary functionalities and how we foresee it helping improve your incident management process. Note: This feature will be available to pro, premium and enterprise plan users only.

Engineers have been managing incidents for as long as they’ve been building software, but the idea of incident management as a strategic practice in its own right is still finding its place. We’re starting to see big shifts in that area, though — more companies are dedicating headcount, resources, and tools to help them better prepare for, respond to, and learn from their incidents.

A recent global survey demonstrates the importance of open source tools and technologies to IT professionals and their organizations. In Foundry’s MarketPulse Survey for SUSE, 2022, more than 600 IT professionals from enterprises around the world shared their experience and opinions on cloud native technology and open source. The results? Sixty-three percent of those surveyed said it was highly important for their organizations to choose open source tools and technologies.

It is sometimes easy to get lost in the mountain of metrics and infinite number of dimensions when working with an infrastructure monitoring tool. Being able to filter metrics by label and visualize only what is relevant to the current scope of monitoring & troubleshooting, becomes absolutely crucial to the success of SREs, Sysadmins and DevOps professionals.

A new version of Rancher Desktop with a troubleshooting diagnostics feature and several other improvements has just been released!

A firewall is a cybersecurity tool used to prevent unauthorized access to your private device or network. It could refer to any software or hardware that checks the data and traffic coming in and going out of a network to ensure they comply with cybersecurity rules. Firewalls can also include what is known as an intrusion detection system (IDS), which additionally blocks malicious traffic while allowing legitimate and authorized traffic access to a network.