Operations | Monitoring | ITSM | DevOps | Cloud

By automating some rote parts of incident response, you reduce decision fatigue and help responders get to solving the problem faster with less stress. In this post, we talk about three areas of the incident response process that are prime for automation.

In this episode, Pete and Lisa discuss why great communication (both internally and externally) is essential to the success of any incident management process. From keeping your wider team in the loop to minimise disruption, to using customer communication to strengthen your brand when things go wrong, the team share their experiences and top tips for having a transparent incident communication culture.

Having a deep understanding of a Kubernetes cluster is important: the right insights allow you to monitor the performance and health of the cluster, which is necessary for ensuring that applications are running smoothly and that any potential issues can be identified and addressed quickly. As your Kubernetes cluster develops, so does the need for monitoring and troubleshooting.

With the shift from traditional monolithic applications to the distributed microservices of DevOps, there is a need for a similar change in operational security policies. For example, how do you secure a disparate number of micro-systems operating with multiple access credentials across a multi-level organization? DevSecOps (Devops security) answers this question by integrating security at every level of your development process.

There are almost as many reasons for learning FinOps practices as there are resources available to learn from. Maybe you operate a SaaS company, for example, or you're looking for a job in FinOps. The FinOps field grows in importance every time cloud services and their associated costs become more complex — which can feel like every single day. Regardless of your situation, you’ll need high-quality FinOps resources that offer up-to-date materials and in-depth information.

Public clouds enabled digital transformation at unprecedented speed. But their operational costs over time can be exacting as compute needs increase. Hybrid clouds emerged as an alternative to gain the benefits of both worlds: private infrastructure that allows for lower operational expenditures and tighter control, and public clouds that can scale with ease.