Operations | Monitoring | ITSM | DevOps | Cloud

At Harness, we’re committed to helping teams build and deliver software that doesn’t just work – it thrives under pressure, scales reliably, and recovers swiftly from the unexpected. Today, we’re taking the next step in that mission by evolving our Chaos Engineering module into Resilience Testing. This evolution reflects how reliability is tested in practice today.

Engineering metrics tools won’t solve problems if there isn’t communication about expectations in place. Learn how leaders are connecting engineering metrics with business outcomes. Engineering organizations are waking up to something that used to be optional: measurement. Not vanity dashboards. Not a quarterly “engineering metrics review” that no one prepares for. Real measurement that connects delivery speed, quality, and reliability to business outcomes and decision-making.

The average cost of a security breach reached nearly $4.4 million in 2025, according to the publication Cost of Data Breach Report. To proactively address this substantial financial and security risk, Infobip, a global cloud communications platform, used HAProxy Enterprise to implement a security and uptime framework that is both highly modular and highly performant.

Chatbots are starting to look fairly promising for businesses of all kinds. Customers today are keen to get things resolved faster than ever. Every startup out there is tempted to take the deal. But before jumping onto the bandwagon, you need to do some thinking as to what type of chatbot you must invest in. The decisive question being, which model of conversational AI perfectly aligns with the needs of your organization.

Most engineering leaders know they should be measuring more. What holds many of them back is a quieter concern about whether the organization is actually ready to see the numbers. This tension, however, did not keep Ganesh Datta, our co-founder and CTO, and Randy Shoup, SVP of Engineering at Thrive Market, from diving down this rabbit hole on the Braintrust podcast.

Looking to automate your Kubernetes environment in 2026? Discover the top automation tools, their weaknesses, and why scaling your infrastructure requires a unified management platform.

When a critical incident triggers, there’s no time to figure out who to call. That decision needs to be made well before the incident arrives. A dedicated escalation policy for critical incidents gives your team a clear path to follow the moment things go wrong, rather than leaving it to whoever happens to be around. This guide covers the key decisions involved in building that policy.