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Imagine being an Ops engineer in a team just struck by tragedy. Alarms start ringing, and incident response is in full force. It may sound like the situation is in control. WRONG! There's panic everywhere. The on-call team is scrambling for the heavenly door to redemption. But, the only thing that doesn't stop - Stakeholder Inquiries. This situation is bad. But it could be worse. Now imagine being a less-experienced Ops engineer in a relatively small on-call team struck by tragedy. If you don't have sufficient guidance, let alone moral support- you're toast.
Modern organisations have become reliant on their IT capabilities, and at the heart of that infrastructure is a growing need to store data. Be it transactional databases, file shares, or burgeoning data lakes for business analytics. Traditionally, storage needs have been catered to by big iron hardware vendors, but over the last decade, more and more organisations have turned to open-source solutions such as Ceph running on commodity hardware.
At incident.io, we empower teams to run incidents quickly and effectively from start to finish. One of the ways we help is by taking the manual admin out of your incidents. More often than not, folks are spending too much time thinking about the process, when the time would be better spent focusing on fixing. Our automated workflows, nudges and prompts help to embed best practices and unlock time for more impactful work.
Creating, managing, and tracking high level goals can be incredibly burdensome and complex for organizations with numerous stakeholders and cross-functional collaboration. Team leads and executives manage multitudes of reporting tools and departments while contributors often have little visibility into the process of creating goals or the progress towards achieving those goals.