Operations | Monitoring | ITSM | DevOps | Cloud

For the vast majority of organisations, some form of round-the-clock cover is critical to successful business operations. On-call is an essential part of an effective incident response process, yet there is no commonly accepted playbook on how to most effectively structure and compensate on-callers. We ran a survey to uncover the mysteries of how on-call works in organisations of different shapes and sizes around the world.

Morph is a new database migration tool designed to improve Mattermost schema migrations. It can be used programmatically with a library and from a CLI. Morph stores the schema version in a table, where all applied migrations are persisted. It’s a flexible open source library that can be used with a driver interface implementation and a source to read migration scripts from. The engine uses a dependency injection pattern so that any implementation can be used with the library.

Devops is tough, but the choice between faster development and improving reliability shouldn’t be. Consider shifting-left security, better observability, AIops platforms, and more.

It’s been a busy month at FireHydrant. We’ve had our heads down shipping loads of improvements across the platform, and I want to take you on a quick tour of the changes. At the core of all these updates is a common theme: things are now a heck of a lot more intuitive. There’s a lot to digest here; read the full roundup of June releases below or follow us on Twitter for a bite-size demo each day this week.

Site reliability engineering continues to gain traction in software development and IT. SRE is at the crossroads of software development and IT operations. In Ben Treynor’s words, SRE is “what happens when you ask a software engineer to design an operations function.” Site reliability engineering is a way for developers to actively build services and functions to improve the resilience of people, processes and technical systems.

For decades, system administrators have worked largely in the shadows to maintain the accessibility and uptime of your most important IT services. And, while the rise of DevOps and cloud computing has led to more people with a hybrid sysadmin/developer skillset, the primary duties of a system administrator will always be required.