Operations | Monitoring | ITSM | DevOps | Cloud

At Spike.sh, our mission is to help dev teams understand and resolve production issues faster. At the core of this is our Alert Reliability Engine, whose job is to make sure that a team member always gets an alert on their preferred channel. Currently, we support 7 channels - phone call, SMS, mobile push notifications, email, Slack, Microsoft Teams and Discord. We wanted to give you a peek into how we achieve high deliverability across these channels.

Migrating workloads to the cloud can be tricky. In fact, a study Virtana conducted earlier this year found that 72% of respondents had to move applications back on-premises after migrating them to the public cloud because they ran into a variety of problems. Clearly, organizations need to address these showstoppers.

Maintenance of your incident management practice is as important as creation - find out what you can do to keep your engineering organization strong and consistent year over year.