Operations | Monitoring | ITSM | DevOps | Cloud

Last week, we spent some time talking to Gergely Orosz about our thoughts on what happens when an incident is over, and you're looking back on how things went. If you haven't read it already, grab a coffee, get comfortable, and read Gergely's full post Postmortem Best Practices here. But before you do that, here's some bonus material on some of our points.

With the trend towards smaller but more frequent software releases, your binaries and artifacts keep accumulating faster. Our enterprise customers each maintain an average of 20 million unique artifacts, adding 130% more each year. Eventually, a clutter of outdated binaries forms, and fInding the binaries you need becomes unwieldy, difficult, and confusing. Over time, your artifact repository’s performance can suffer from degradation.

Successful SaaS companies know that they can't rely on gut feelings alone to make business decisions. Data helps them uncover patterns, trends, opportunities, and potential gaps in their strategy that can give them a competitive advantage. Yet, simply collecting metrics can often give you a lot of data to analyze with little insight into what to do next.

Flux is a CNCF based open source stack of tools. Flux focuses on making it possible to keep Kubernetes clusters and cloud-native applications in sync with external resources and definitions hosted in environments such as GitHub. Implementing tools like FluxCD should enable you to achieve results such as: The results above can bring obvious benefits, and many teams are adopting FluxCD as their tool of choice for GitOps.

I’ve been leading software teams for more than 20 years and one thing I’ve learned about metrics is that leaders tend to put too much emphasis on engineering metrics alone, without considering the bigger picture. After speaking to a range of engineering industry leaders, and poring over millions of jobs processed from software teams worldwide, we found that the most insightful and relevant metrics fall into three categories: What metrics are meaningful for your team to measure?

Sit down with Ana and Jason for this week's show with Leonardo (Leo) Murillo, principal partner solutions architect at Weaveworks, and former DJ, who joins us from Costa Rica. Leo shares his take on GitOps, offers a lot of excellent resources to check out, and shares his thoughts on automating reliability. He also defines how to account for the “DJ variable” and “party parameters” alongside some fun anecdotes on DevOps.

This post outlines the quickest path available for a developer to use a basic Mattermost app on a local setup. It makes use of Docker containers, a Node.js app, and — of course — a Mattermost instance! When you’re ready to get started with the Mattermost App Framework, here are the steps that you will need to take.