Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

How to Automate Tier 1 IT Tickets Without Breaking ITSM Processes

Tier 1 ticket automation is one of the most tempting (and, to be brutally honest, most mishandled) initiatives in IT service management. On paper, it seems simple: automate the high-volume requests, reduce handle time, and give your service desk some breathing room. In practice, though, many teams end up with brittle scripts and automations that quietly drift outside ITSM guardrails.

Redgate Flyway 2025 year in review

First, I’d like to say how happy and lucky I feel to be working at Redgate on Flyway. I’m one of two Senior Product Managers in Flyway and we’ve been looking for a third to join us. We work alongside the Flyway Group Leadership Team (Group Product Manager, Architect, Lead Designer, and Development Manager) and four amazing engineering teams with embedded designers. We also work with the Product Support, Marketing, Sales, and Customer Success teams.

Got Drift? Redgate Flyway now helps you resolve it quicker

Teams work on databases across multiple environments (e.g., Development, Test, QA/UAT, Production) and differences can happen in these databases over time. A hot fix applied directly to Production or a quick change applied in Test while troubleshooting are examples of how the schema can diverge from what’s expected. These differences are known as drift and can cause problems with deployments making them unpredictable and harder to troubleshoot.

Accelerating Automotive Infotainment with Anbox Cloud

In this video, discover how Canonical and Rightware are revolutionizing the automotive software development lifecycle. This demo showcases an automated workflow that deploys Anbox Cloud, spins up an Android Automotive image, and launches a Rightware Kanzi-powered UI that can be streamed at a stunning 8K resolution. By shifting infotainment testing to a cloud-native environment, automotive teams can accelerate iteration, enhance collaboration, and ensure high-performance user interfaces before they ever hit the physical hardware.

Why Aging Networks Put Critical Infrastructure at Risk-and What It Means for Us

Everywhere around us, technology is evolving at lightning speed, yet the networks which underpin these capabilities often lag behind. This gap creates vulnerabilities that can impact everything from energy grids to emergency services. Forbes recently explored this urgent issue in an article featuring insights from our CEO Bruce McClelland, who shared an informed perspective on why modernization is essential, not optional. I encourage you to take a few minutes to read the full article.

How To Calculate Your OpenAI Cost Per API Call (And Why It Matters Now)

OpenAI doesn’t bill per feature, per customer, or per transaction. It bills per token, across multiple models, with usage patterns that can change by the hour. As a result, two API calls that support the same feature can have very different costs. Without a clear way to translate token-level pricing into something product, engineering, and finance teams can reason about, AI spend becomes difficult to forecast and harder to control.

Six FinOps Certifications And Courses To Set You Up For Success in 2026

FinOps is evolving fast, and 2026 is shaping up to be a big year for specialization. While these certifications are ranked from beginner to advanced to help you build skills in the right order, one course stands out as the hottest recommendation right now: FinOps for AI. AI spend is accelerating, ownership is getting murky, and teams are scrambling to keep up. That urgency is exactly why FinOps for AI is generating so much interest heading into 2026.

Should you still pay for SSL certificates?

There’s a particular flavor of skepticism that shows up whenever someone suggests using Let’s Encrypt. The security team crosses their arms. “Free certificates? For production? We’re a serious organization. We use Sectigo.” I get it. You’ve been buying certificates from the same vendors for twenty years. They send you invoices, you pay them, certificates appear. It feels responsible, and free feels like a trap. But is it?

Supercharge your LLM Using Production Data Context

Are your LLM coding agents (like Cursor or Claude Code) hallucinating fixes because they don't know what's actually happening in production? In this video, Matt from Speedscale shows you how to bridge the gap between your local IDE and live production traffic using the Model Context Protocol (MCP). Most observability tools just give you telemetry. Speedscale’s MCP server gives your agent the "inner workings" of actual API calls and payloads, so it can check its assumptions against reality. No more "vibe-coding" and hoping it works; let your agent find the 500 errors and rate limits for you.