Operations | Monitoring | ITSM | DevOps | Cloud

Operational efficiency is as critical within the IT and engineering teams as any other part of the business. Automating repetitive tasks and reducing escalations within and to these teams is of immense value. While automation saves time and boosts productivity, the complexity of developing automation can be a limiting factor and bottleneck. Generative AI is a paradigm shift here, in that it brings consumer-style simplicity to assisting in the development of enterprise-grade automation.

Disruptive cybersecurity incidents become more and more commonplace each day. Even if nothing is directly hacked, these incidents can harm your systems and networks. Navigating cybersecurity incidents is a constant challenge — the best way to stay ahead of the game is with effective incident management.

PagerDuty recently made changes to their pricing plans by moving rules-based noise suppression features out of their Professional Plan into the Event Intelligence add-on module. AlertOps includes rules-based noise suppression features beginning in the Premium Plan. AlertOps plans offer more competitive noise suppression features vs PagerDuty plans.

Customers are not sure exactly which features they need to use when they sign up. After using PagerDuty, they discover they need to upgrade to another plan to get some features that they need. When compared to PagerDuty Pricing, AlertOps pricing plans are simpler and less confusing.

Gartner recently published its Hype Cycle for Site Reliability Engineering, 2023, (July 2023) report. OnPage was inspired by this report to share its prediction about the future of site reliability engineering. In this blog, OnPage will review evolutionary tools that can improve site reliability engineering practices.

Grafana Incident, the powerful incident response tool that is part of the Grafana IRM suite in Grafana Cloud, comes with a range of integrations out of the box, including Zoom and Google Meet spaces, GitHub and JIRA issues, and even a Google Doc template for post-incident review documents. One of the key features in Grafana Incident is the chatbot integration, which previously only supported Slack.