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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

NOC Success Like Never Before: Automation Strategies for All-new Incident Management

Network Operations might never be the same. But then again, why would anyone want it to be? The power of automation and orchestration can bring incredible value to the Network Operations Center (NOC), including the business-critical call to get proactive and ahead of the incidence response and management game. It’s more than a towering volume of events – it’s the complexities involved, too.

Global AWS Orchestration with Runbook Automation

It is common for companies to have multiple AWS Accounts, and as it turns out, there are cases where certain operational tasks need to be performed on EC2’s that reside in each account. Examples of this include standardizing practices for auditing, patching, and incident-response – such as retrieving diagnostics or remediation. This demo showcases how Runbook Automation orchestrates commands and scripts on EC2’s spanning numerous AWS accounts through an integration with Systems Manager (SSM).

Status Page Demo: Build your OneUptime Status Page in under 10 minutes.

Welcome to our step-by-step demo on building your own OneUptime Status Page in under 10 minutes. This video is designed to guide you through the process of setting up a fully functional status page In this tutorial, we’ll walk you through the entire process, from signing up for a OneUptime account to customizing your status page to suit your brand’s identity. We’ll show you how to add services, incidents, and maintenance events, and how to manage notifications to keep your users informed about the status of your services.

4 Ways to Reduce Your Mean Time to Resolution

Dealing with a high MTTR in your network? Auvik Network Management is a comprehensive network monitoring and troubleshooting solution. With over 50 pre-configured alerts, it keeps you informed about critical network events. Users have the flexibility to customize these alerts and control notification frequency so that they have all the essential context to be able to fix issues.