Ask most SREs how many incidents they’d have to respond to in a perfect world, and their answer would probably be “zero.” After all, making software and infrastructure so reliable that incidents never occur is the dream that SREs are theoretically chasing. Reducing actual incidents by as much as possible is a noble goal. However, it’s important to recognize that incidents aren’t an SRE’s number one enemy.
The past few years have led to fundamental business and cultural shifts for both companies and employees. Covid-19 has brought opportunities for companies who invested early in digital operations, while others struggled to maintain the status quo. The latter gave rise to record employee burnout, and what is now commonly referred to as the Great Resignation.
nginx is an open source web server often used as a reverse proxy, load balancer, and web cache. Designed for high loads of concurrent connections, it’s fast, versatile, reliable, and most importantly, very light on resources. In this article, you’ll learn how to monitor nginx in Kubernetes with Prometheus, and also how to troubleshoot different issues related to latency, saturation, etc.
Learn how one Financial Institution stopped a flood of recurring IT tickets in its tracks with an automated 1-click fix When an L1 agent faces a mounting pile of IT tickets, it is hard to be anything but reactive. They need to resolve the issue as fast as possible and restore employee productivity. But when it comes to resolving the same IT ticket over and over again, no Service Desk team should have to do that more than once.
If your employees’ collaboration tools are out of date, they are out of luck. As employees continue to work remotely, they, as well as hybrid and in-office employees, heavily rely on digital collaboration tools. Picture it. If all the applications on your device went down, the first ones you would notice would be your digital collaboration tools. So, if they crash, employees will be impacted almost instantly.
It’s been a long few years for your IT department. In the span of one month, you had to make sure that all employees and contractors could work remotely. This meant giving everyone access to all cloud resources and ensuring uptime. Then, you needed to start securing access. Now, you need to shore up all your security as the phrase “zero trust architecture” has recently entered conversations with leadership.
We caught up with one of our Product Managers, Taylor Johnson, last week at Cisco Live 2022 in Las Vegas. Here are a few of his takeaways from the conference.
In this article we will focus on how you can use Active Directory to schedule startup, shutdown, login or logout scripts on your managed desktops through ADsys. In this area, as well as for all the other new features delivered by ADsys, we tried to offer a user experience as close as possible to the native one available in Microsoft Windows, with the aim of enabling IT admins to reuse the same knowledge and tools they acquired over the years to manage Ubuntu desktops.
If the Service Desk sees IT tickets pile up around a particular application, their first thought will be to identify and troubleshoot a recent issue or bug. However, employee frustrations aren’t always from technical failures and those tickets can be much harder to diagnose and resolve.
Python is one of the most industry-oriented languages. It has versatile usability and features that are great for all types of tech teams. You can make both frontend websites and backend APIs with Python. According to a report by Statista, around 48.24% of the developers worldwide use Python as one of their programming languages. Python is a backend technology in most cases, so monitoring the application is very important. The backend is the backbone of the application.
