We recently published the IT Topic “IT System Monitoring: advanced solutions for total visibility and security”, in which we present how advanced solutions for IT system monitoring optimize performance, improve security and reduce alert noise with AI and machine learning. We also mentioned that there are four golden signals that IT systems monitoring should focus on.

Kubernetes has several components that produce logs and events containing information on everything that has happened in a Kubernetes cluster. Keeping track of all this data becomes extremely challenging when you run Kubernetes at a very large scale. With so many components generating logs, organizations need a centralized place to see it all. But this is only half your problem. You also need to correlate logs coming from different components to draw the right conclusions and take effective actions.

Small and medium-sized enterprises (SMEs) play a crucial role in Australia's economy. Despite this, they face significant challenges in the current economic climate, including rising costs, higher interest rates, and the need to stay competitive in a rapidly-evolving digital market. For these businesses, cutting expenses is the top priority, closely followed by enhancing the digital customer experience.

In 2024, customer experience will be the biggest driver of success. While the business world glances at the financial horizon with worried eyes, finding ways to retain users, capture new leads, and create meaningful, long-lasting brands is more critical than ever. According to Forrester, the ROI of customer experience is 9,900%. For most businesses, the value of user experience is apparent—lower costs, improved loyalty, higher satisfaction, and a higher overall LTV.

It's 2 a.m. and your engineering team is sound asleep when suddenly a barrage of alerts start flooding in. A critical service is down and customers are complaining. Your developers scramble to sift through the noise, identify the root cause, and fix the issue—all while racing against the clock to meet tight SLOs.

Federal agencies are adopting a more modern, digital-centered approach in everything they do. That’s good progress, but it’s also exposing some critical problems in the modernization journey.

FortiGate firewall logs are crucial for network security and compliance. These logs contain valuable information about network traffic, including source and destination IP addresses, ports, protocols, timestamps, and firewall actions. With FortiGate log volumes growing annually, many organizations face challenges in processing and storing these logs efficiently. In part 1 of this series, we covered an overview of Fortigate logs, and some of the challenges they pose for Security and DevOps teams.

The concept of Round Robin comes from sports. And it has nothing to do with anyone called Robin, but the french word ruban (ribbon). In a Round Robin tournament, all participants face each other by taking turns. When applied to on-call schedules, a Round Robin escalation policy means that responders assigned to a level will take turns responding to alerts. When is this strategy useful and when isn’t?

According to Amazon, EC2 Spot Instances can save you up to 90% of your spending on On-Demand Instances. It’s been proven that Reserved EC2 instances are cheaper than On-Demand ones. But, Spot Instances can offer even bigger discounts. Despite these cost benefits, Spot Instances have many caveats that make them unsuitable for some operations and processes. Even Amazon emphasizes this. Although this EC2 can save you a lot of money, some situations are best for On-Demand or Reserved Instances.

In recent years, cloud financial management has evolved beyond what many cloud stakeholders anticipated. The overwhelm has led too many companies to struggle to accurately monitor, allocate, and optimize their cloud costs. This issue cost companies about 30% of their cloud budgets in 2022 alone, according to Gartner. With FinOps, you can prevent this bleeding without sacrificing innovation. Yet, taking a manual approach to FinOps can be inefficient and error-prone.