Operations | Monitoring | ITSM | DevOps | Cloud

Automating Identity Lifecycle Management

The identification of every user making a request to a given system is vital to ensuring that action is only taken by, and information only returned to, those who need it. This happens in two steps: first, the requester is identified (authenticated), and then that identity is used to determine which parts of the application they are allowed to access.

DevOps' Problem with Speed-to-Market Explained: IBM MQ, Multi-Middleware Role in Deploying New Applications & Updates

If your organization is frustrated with how long it takes to roll out new applications and updates, they are not alone. Speed-to-market is an obsession at many companies today (see call-out box below), so anything that restricts or slows it down is a problem.

Artificial Intelligence will be the commander of the future wars

Artificial intelligence is one of several hot technologies that have the potential to transform the face of combat in the next years. The Joint Artificial intelligence Center was established by the Department of Defense to win the artificial intelligence war. AI might enable autonomous systems to execute missions, achieve sensor fusion, automate activities, and make better, faster judgments than people, according to some visions. AI is quickly developing, and those objectives may be met shortly.

How the Pandemic Impacted the Government's Cloud Migration Plans

“Cloud-first” has been a government imperative for many years, but the pandemic usurped this strategy, making “cloud-now” a priority. The results have been transformational. The cloud made wide-scale government telework possible, but it’s also given agencies the opportunity to test drive new cloud applications and experience the scalability and security benefits first-hand.

Has the firefighting stopped? The effect of COVID-19 on on-call engineers

With digital becoming the primary channel for work, education, shopping, and entertainment in the last 18 months, it’s no surprise that workloads for technical teams and on-call engineers have increased. Data from PagerDuty’s inaugural platform insights report, The State of Digital Operations, highlights this reality. As of July 2021, the average number of events managed daily by PagerDuty is 37 million, with 61,000 of those being critical incidents.

Model-driven observability: Taming alert storms

In the first post of this series, we covered the general idea and benefits of model-driven observability with Juju. In the second post, we dived into the Juju topology and its benefits with respect to entity stability and metrics continuity. In this post, we discuss how the Juju topology enables grouping and management of alerts, helps prevent alert storms, and how that relates with SRE practices.

Cloud PaaS through the lens of open source - opinion

Open source software, as the name suggests, is developed in the open. The software can be freely inspected by anyone, and can be freely patched as required to suit the security requirements of the organisation running it. Any publicly identified security issues are centrally triaged and tracked.

The Impact of Internet of Things (IoT) in the Retail Industry

Internet Of Things has always played a significant role in the retail industry, stocking and warehousing. And its value is projected to rise from USD 14.5 billion in 2020 to USD 35.5 billion by 2025, at a CAGR of 19.6% The term Internet of Things was coined by Kevin Ashton when he was faced with a challenge in logistics and supply chain management while he co-founded the MIT Auto-CAD centre.

Logging Best Practices: Knowing What to Log

First of all, don’t ask this! Instead of asking what to log, we should start by asking “what questions do we want to answer?” Then, we can determine which data needs to be logged in order to best answer these questions. Once a question comes up, we can answer it using only the data and knowledge that we have on hand. In emergent situations such as an unforeseen system failure, we cannot change the system to log new data to answer questions about the current state of the system.