It’s a well-known and often repeated business motto that it is cheaper to retain customers than it is to attract new ones. In order to save on marketing, networking, and the cost of potentially losing disgruntled customers, your customer service needs to be on point. You should already have a strong team in place whose focus is on service, but consumers are starting to expect more from the companies they support.
It’s been a bit quiet on the DNS Spy front lately, hasn’t it? Well, today is about to change that. We’ve launched a big update to DNS Spy. Mostly behind the scenes improvement, but certainly a few things everyone can enjoy!
I don’t know what to say about this post… I found something weird while investigating PPS on EC2. It seems to correlate with CPU credits on t1/t2/t3 instances, but is consistently inconsistent in presentation. It only shows up when you track the stats yourself, because Cloudwatch doesn’t show the 1-second granularity needed to see these numbers.
Raygun’s Launch Notes are your regular roundup of all the improvements we made to Raygun in the last month — from major feature releases to performance updates.
These days, the biggest change to software development is the frequency of deployments. Product teams deploy releases to production earlier (and more often). Months or years-long release cycles are becoming rare—especially among those building pure software products.
Research by Cybersecurity Ventures predicts ransomware alone will cost businesses around the world more than $11.5 billion in 2019. What’s worse, this same study also predicts businesses will experience a cyberattack every 14 seconds by 2019, up from once every 40 seconds in 2016. So what can you do to mitigate the increasing threat of cyberattacks? Here are five IT security best practices that can help.
We recently had a presentation at Activate 2018 about entity extraction in the context of a product search. For example: how to tell, when the user typed in Activate 2018, that the intent was to run conference:Activate AND date:201
Today we are releasing Grafana 5.3.3 and 4.6.5. These patch releases include an important security fix for all Grafana installations between 4.1.0 and 5.3.2. We also release 5.3.4 at the same time containing some fixes and improvements that we have been holding off for a while to release 5.3.3.
At AppDynamics, we frequently talk about how insights derived from application performance metrics can help achieve favorable business outcomes. It’s easy to imagine how this would be the case with a slow e-commerce application or full-blown outage, but there are many other use cases that don’t readily come to mind.
We recently released Falco 0.13.0, which is probably the most exciting release since Falco’s 0.1.0 release almost two and a half years ago. With 0.13.0, we’re adding support for a second stream of events — Kubernetes Audit Events. This release also lays the groundwork for additional event sources to be easily added.
