Operations | Monitoring | ITSM | DevOps | Cloud

What Is IT Asset Management?

Depending on the business, there’s a myriad of IT assets to keep track of and doing it manually can be taxing. An IT asset management system allows IT pros to monitor all the hardware and software introduced into the business and when those assets exit. When a service desk has details on each IT asset, where it resides, and its owner, IT pros can provide continuity of service and better manage service costs. IT assets can be physical, digital, software, and in the cloud.

Scripting with Catchpoint Recorder

Today’s tech tip is focused on one of Catchpoint’s web tools that deserves attention: the Catchpoint Recorder. What is the Catchpoint Recorder? It’s a Selenium-based Chrome extension that allows you to capture, automate, and replay multi-step transactions. Monitoring multi-step transactions as well as single pages is essential to identifying problems and detecting site-wide outages.

How 2020 Turned Cloud Unit Economics Upside Down

Do you know how much it costs to operate your software per customer, at each pricing tier? The past six months have been highly unusual to say the least. For some companies, the disruption and shift to work from home meant 100x in usage almost overnight; for others usage completely collapsed in the same time period. These sharp swings in utilization have been disruptive to cloud unit economics. Both scenarios are risky and require extreme elasticity from the technical infrastructure.

Getting started with Elastic Cloud on Microsoft Azure

Elastic on Azure gives you the power of Elastic Enterprise Search, Elastic Observability, Elastic Security as well as the Elastic Stack. You can quickly and easily search your environment for information, analyze data to observe insights, and protect your technology investment. Elastic Cloud lets you deploy your way, whether as a managed service, or with orchestration tools you manage in Azure. You can easily get started with Elastic Cloud on Azure through our listing page on the Azure Marketplace.

How to create a custom ServiceNow incident report dashboard in Canvas

Welcome back once again! This is the third and final part of this series on using the Elastic Stack with ServiceNow for incident management. In the first blog, we introduced the project and set up ServiceNow so changes to an incident are automatically pushed back to Elasticsearch. In the second blog, we implemented the logic to glue ServiceNow and Elasticsearch together through alerts and transforms as well as some general Elasticsearch configuration.

How Xandr, AT&T's Adtech Company, Prevents Revenue Loss with Autonomous Business Monitoring

Anodot CEO and Co-Founder David Drai joined Amazon Web Services and Xandr to discuss the shift to machine learning-based anomaly detection in business monitoring. Xandr Chief Technology Officer Ben John shared how their advertising marketplace is using Anodot platform to cut detection from “up to a week to less than a day”. You can watch the webinar at the link above or read on for the highlights of that talk.

51 Types of As-a-Service Offerings

The cloud is here—and so are its acronyms. Since software as a service (SaaS) hit the world in 2001, the ‘as a service’ model has been extended to just about everything you can think of. Along the way, the definition has become a little muddied. It used to be that -aaS meant something delivered on a subscription basis via the cloud, without a physical component.

Why we built a Jamstack site

Last month, inspired by JamstackConf I built Jamstackery.website. This mini-site runs on AWS, and is managed by our platform. Our hope is that this mini-site demonstrates the promise of an architecture that blends containers with functions, and all the supporting certificates, permissions, and resources necessary to provide a world-class infrastructure.

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Announcing Ruby support for Raygun APM

We've built Raygun APM to be the best solution on the market today, with more code-level detail, better visualization, and powerful infrastructure that helps developers discover and diagnose performance bottlenecks in a fraction of the time - and for a fraction of the cost. That's why we are thrilled to launch the next chapter in our ongoing support for Application Performance Monitoring: Ruby support for Raygun APM. Ruby teams can now get end-to-end monitoring with features like detailed trace transactions, dashboards, code execution, and more.