Operations | Monitoring | ITSM | DevOps | Cloud

A New Chapter

Today is an exciting day for LogDNA! I have two wonderful announcements to make. First, we’ve officially announced that LogDNA has closed a $25 million series C round led by Emergence Capital. Second, and most importantly, I’m thrilled to share that Tucker Callaway, LogDNA’s current President and Chief Revenue Officer, is transitioning into a new role as the company’s Chief Executive Officer (CEO).

How to use check aggregates in Sensu Go

Aggregates, which allow you to monitor groups of checks or entities, were a much-beloved feature in Sensu Core (the predecessor to Sensu Go) — Ben Abrams describes them as “awesome” in his post on alert fatigue, noting that aggregates are like having “a bunch of nodes behind a load balancer where each node is healthchecked, and if a node drops out it may not be worth waking someone up in the middle of the night.”

The 7 building blocks of customer service

Efficient and productive customer service representatives are a baseline, not a gold standard. A recent Aberdeen report reveals that forward-thinking customer service organizations have developed strategies to directly benefit customers by making engaging with brands more convenient. These companies understand that effortless service experiences create a competitive advantage.

Bringing Data to Command & Control

It’s a metaphor that would have been impossible to decode even a decade ago: a Command and Control environment where essential data flows as quickly and intuitively as a map on Uber or Lyft. It’s a way of imagining efficient access to up-to-the-minute mission-relevant information, so that any sensor can make useful intelligence available to any device or effect, on a single screen, in time to make a difference.

React, Adapt, Evolve: Using Data to Navigate the 3 Phases of a Crisis

When the coronavirus pandemic hit Asia-Pacific back in January, no one knew what to expect. As the first region to grapple with the questions and uncertainties that the virus presented, leaders had to process the new reality and spring into action at record speed. While navigating the shifting landscape has been a unique journey for all organizations, a few things have proven to be consistent.

How Nutanix has changed the approach to virtual infrastructure monitoring

Reinventing any technology is an interminable process. When it comes to legacy infrastructure and virtualization, Nutanix took the giant leap to hyper-converged infrastructure (HCI). Dating back to 2009, Nutanix brought in HCI with the vision to invent a better way to build and manage data centers.

Scaling Queue Workers Efficiently with AppSignal Metrics

Most web apps can benefit from a background queue, often used to process error-prone or time-consuming side jobs. These background jobs can vary from sending emails, to updating caches, to performing core business logic. As any background queueing system scales the number of jobs it needs to process, the pool of workers processing those jobs needs to scale as well.

The State of Event-Driven Automation

Talking about competition can be hard. It’s understandable. Product positioning can be touchy subjects especially when those use cases overlap. In the DevOps space, event-driven architectures are certainly not a new concept. Companies like Netflix, LinkedIn, and Facebook have in-house tools built specifically for this type of automation. However, Relay’s mission is make it easy for everyone to build event-driven workflows – not the Netflix-es of the world.

Understand Complex Environments Without Being an Expert Using AppOptics for APM

Over the past two decades, two trends have completely reshaped the IT landscape: cloud computing and microservices. With cloud computing, organizations of all sizes can provision infrastructure and run applications on a global scale within minutes. And with microservices, these organizations can deploy highly scalable distributed workloads just as quickly.