Operations | Monitoring | ITSM | DevOps | Cloud

When an alert comes in, it’s not always obvious who picked it up. You might see an issue sitting unresolved, but no one has said anything yet. Was it acknowledged? Is someone already working on it? These are questions that teams deal with every day – especially when multiple people are on duty and the pressure is on.

Today, BigPanda released our first-ever research report based on data gathered from our agentic IT operations platform. Our Monitoring and Observability Tool Effectiveness for IT Event Management report provides insights and benchmarks on incident detection and noise reduction for 130 enterprise organizations, including the monitoring and observability data sources integrated with BigPanda.

Ensure the availability of critical services with the Opslogix Core Windows Service Management Pack In a typical SCOM environment, a lot of the Management Packs are designed to monitor services tied to a specific technology, such as SQL Server, IIS, or the Windows operating system itself. But what about services that don’t belong to any particular application but are essential across all servers?

Enforce configuration standards with the Opslogix Compliance Management Pack Maintaining compliance is not just a matter of policy, it is a matter of operational stability and security. But with so many moving parts, configuration drift is almost inevitable. The Opslogix Compliance Management Pack helps identify these deviations by continuously verifying key system configurations and alerting when they fall out of alignment.

Speed is no longer a luxury in IT operations—it’s a requirement. When systems falter, alerts spike, or new services go live, time becomes the most valuable resource. And yet, many IT teams are still shackled to tools and processes that take weeks—or months—to show measurable value. The question technical leaders increasingly ask is: How fast can we get value? Not just dashboards. Not just data.

The Digital Operational Resilience Act (DORA) is set to reshape how financial institutions in the EU manage and contract with their technology providers. Since January 17, 2025, DORA requires financial entities to meet stricter rules for managing digital risks, especially when it comes to the third-party ICT (Information and Communication Technology) service providers they rely on.

You’re likely here because you heard the news: Atlassian ended new sales for OpsGenie on June 4, 2025, with a complete shutdown scheduled for April 2027. For years, OpsGenie has been the backbone of on-call management for countless teams. It might have been your team’s trusted solution too. But now, that chapter is closing. The pressure to find an OpsGenie alternative for on-call is real. However, you can’t just pick any tool and hope it works for your team.

It’s 2 AM. Your API is timing out. Logs show a slow query. Metrics flag a spike in DB connections. Traces reveal a 5-second delay on a database call. But then the questions start:- Which database?- Does the query match the delay?- Why doesn’t this align with the connection pool metrics? Each tool uses different labels, db.name, database, sometimes nothing at all. Without a shared schema, connecting the dots is slow and frustrating.

Replicas in Kubernetes control how many copies of your pods run simultaneously. They're the foundation of scaling, availability, and recovery in your cluster. When you're running a stateless API or a background worker, understanding how replicas work directly impacts your application's reliability and performance. This blog walks through replica management, from basic concepts to production monitoring patterns that help you maintain healthy, scalable applications.

Writing code is easier than ever. We want to make deleting code just as easy – introducing Reaper for iOS and Android. Reaper was an Emerge Tools product that helped companies like Duolingo delete 1% of their iOS codebase. And just like with Emerge Tools’ Launch Booster, we’re making Reaper open-source for anyone to use. In this post, we’ll explain what Reaper is, why you should care about dead code, and how Reaper works on both platforms.